This issue may be caused by corrupted files or application conflicts. I recommend you to run "sfc /scannow" at the command prompt to check the system files. In addition, you can perform a clean boot to see if any service is causing the issue.
If the above cannot solve it, maybe you can find if there is any hotfix for the application or uninstall the application.
Microsoft is conducting an online survey to understand your opinion of the Technet Web site. If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.