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  • I have Windows 7 64 bit and it comes with Internet Explorer 8 32 bit as the default web browser which is incompitible with 64 bit. The 64 bit version cannot be set as the default browser so I have to use firefox as default because some apps use the default browser to launch. Firefox crashes a lot also. I have found in the error logs that no matter what the exe that fails the exception code is almost allways 0xc0000005. Here is an short example: Faulting application name: iexplore.exe, version: 8.0.7600.16700, time stamp: 0x4cd23213
    Faulting module name: iertutil.dll, version: 8.0.7600.16700, time stamp: 0x4cd24704
    Exception code: 0xc0000005

    This exception code is prevalent in most errors. It's a common link to errors. The information that I have found for this exception is very vague I was hoping somebody could clear it up without being unclear.


    Wednesday, December 15, 2010 3:12 PM


All replies

  • On Wed, 15 Dec 2010 15:12:18 +0000, don'tRecall wrote:
    > I have Windows 7 64 bit and it comes with Internet Explorer 8 32 bit as the default web browser which is incompitible with 64 bit.
    Sorry, that is *not* correct. 64-bit Windows 7 comes with *both*
    32-bit IE8 ("C:\Program Files (x86)\Internet Explorer\iexplore.exe")
    and 64-bit IE8 ("C:\Program Files\Internet Explorer\iexplore.exe").
    Moreover, both the 32-bit and 64-bit versions of IE8 are compatible
    with 64-bit Windows 7 and will run under it.

    Ken Blake, Microsoft MVP
    Wednesday, December 15, 2010 7:09 PM
  • I have many problems on this machine I have AMD looking into a problem. I had Electronic Arts looking into a problem which ended up being the graphics chip being incompatibile (the AMD problem). Adobe problems mostly with the reader won't install. Firefox crashes constantly. IE8 64 bit seems to be working good. I am afraid to buy software for this system because I don't know if it will run. I installed Modern warfare demo it failed at the end of the install but it did run the game demo. I installed The Whitcher I got it to work after several attempts. The EA game is Dragon Age Origins($30.00 down the drain) which never ran(AMD problem). Never had a BSOD on this machine. Did reinstall 1 time same problems though. I do have the OEM version of Windows 7. 

    I am sorry I meant to imply that IE8 32 bit can't be set as a defult web browser. Internet explorer will not run on this machine. On a fresh install of Windows 7 64 bit Internet explorer 32 bit crashes immediately on startup with this error:   Problem Event Name: APPCRASH
      Application Name: iexplore.exe
      Application Version: 8.0.7600.16700
      Application Timestamp: 4cd23213
      Fault Module Name: ntdll.dll
      Fault Module Version: 6.1.7600.16559
      Fault Module Timestamp: 4ba9b29c
      Exception Code: c0000005----------->This is usually present.
      Exception Offset: 0002e25b
      OS Version: 6.1.7600.
      Locale ID: 1033
      Additional Information 1: 0a9e
      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
      Additional Information 3: 0a9e
      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


    Wednesday, December 15, 2010 8:40 PM
  • To set 64bit IE as default browser, please refer:

    How to set Internet Explorer (64-bit) as the default browser under Win7 (64-bit)?

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Friday, December 24, 2010 6:46 AM
    Friday, December 17, 2010 8:28 AM