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explorer's delayed and slow actions RRS feed

  • Question


  • O/S is vista
    home premium & SP1 32-Bit and ram 2048 mb. Firstly it started 2 weeks ago. Explorer is working slowly. First copy (file dimension is not important) does not work. I press ctrl+c twice, then it is ok or sometimes when i press ctrl+c once and wait a bit, it is ok also. But when i press once and fastly move to another folder and press ctrl+v, it copies nothing or if available, it copies former file, not last selected to copy. It is same in paste command. Also when i click right mouse button, flyer menu comes really late. Inside folders, everything is working slowly.
    Saturday, November 22, 2008 3:10 PM

Answers

  • Hi

     

    To troubleshoot this behavior, perform the following.

     

    After a fresh reboot, right click the Taskbar and select Task Manager.

    Click the Show processes from all users button at the bottom of the window.

    Click Continue on the UAC prompt.

     

    Make sure that the CPU Column is showing.

    If it is not, click View/Select Columns. Place a check mark in the CPU Usage item and click OK.

     

    Click the top of the CPU column to make sure that the most active processes are at the top of the column.

     

    Minimize the Task manager.

     

    Open Windows Explorer and perform some Copy and Paste operations to make sure the slow behavior is present.

     

    Maximize the Task manager.

     

    Note the processes that are using the most CPU cycles.

     

    Post back here with a list of the top 4 or 5 most active processes.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Sunday, November 23, 2008 12:53 AM
    Moderator

All replies

  • Hi

     

    To troubleshoot this behavior, perform the following.

     

    After a fresh reboot, right click the Taskbar and select Task Manager.

    Click the Show processes from all users button at the bottom of the window.

    Click Continue on the UAC prompt.

     

    Make sure that the CPU Column is showing.

    If it is not, click View/Select Columns. Place a check mark in the CPU Usage item and click OK.

     

    Click the top of the CPU column to make sure that the most active processes are at the top of the column.

     

    Minimize the Task manager.

     

    Open Windows Explorer and perform some Copy and Paste operations to make sure the slow behavior is present.

     

    Maximize the Task manager.

     

    Note the processes that are using the most CPU cycles.

     

    Post back here with a list of the top 4 or 5 most active processes.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Sunday, November 23, 2008 12:53 AM
    Moderator
  • Hi,

     

    The same as Ronnie's method, Clean Boot Mode may also helps us to find the root cause.

     

    Clean boot

    =================

    Let’s disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:

     

    1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.

     

    Note: If prompted, please click Continue on the User Account Control (UAC) window.

     

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

     

    Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.

     

    Please test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.

     

    For more information about this step, please refer to the following KB article:

     

    How to troubleshoot a problem by performing a clean boot in Windows Vista

    http://support.microsoft.com//kb/929135

     

    Monday, November 24, 2008 9:21 AM
    Moderator