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conexant cx20468-31 ac97 RRS feed

  • Question

  • Hello. I have a brand new HP Pavilion dv1000 notebook that is Vista Capable. I ran the Vista new install and every part for my laptop has a Vista driver except for the audio. It is conexant cx20468-31 ac97 audio driver eq. HP only has XP and win2000 drivers. I need to know if there's a driver for my audio device.  feel free to respond. Thanks.
    Thursday, January 25, 2007 9:18 AM

All replies

  • Good luck with HP.  I have been trying to get the same drivers.  Sound worked for a day and now nothing.  HP even states they will not support Vista unless you use their upgrade DVD, despite what their website states.  I spent 4 hours on the phone with Microsoft trying to resolve this and other issues and was advised of the many problems with HP computers and Windows Vista.
    Wednesday, February 7, 2007 9:52 PM
  • Hi Mad,

     

    I faced the same problem too when i install Vista for my laptop.I need the above audio driver.Do u find the driver so far?Or anyone know

    anywhere can get this driver?Please help.Thanks..

    Wednesday, May 23, 2007 6:24 AM
  • Hello. I am running an HP pavilion dv1000 and I am curious if there is any update on this issue.

    The loud error beeps on my laptop get quite annoying in class, so any help would be great.
    Monday, May 28, 2007 6:40 PM
  • Just use the XP drivers. If you used the Vista upgrade advisor, it said the drivers would work on Vista. What you should do is have the program extract itself (default location is C:\swsetup\sw30399) and use Device Manager to manually install the drivers from that folder.
    Sunday, July 15, 2007 12:02 PM
  • Thx for your suggest. this method was so helpfull. I searched anywhere for to find my conexant and i couldn't know, using same driver edition with xp. Thx again

    Monday, April 28, 2008 7:28 PM
  • I have the same problem.. and I'm using Windows 7 RC Evaluation Build 7100... My computer is HP Presario V2656US Edition

    And the conexant-cx20468-31-ac97  Driver for XP didn't work..

    Detailed Steps that I made:

    - Opened device manager
    - Right click - Update Driver Software
    - MAnual Select location c:\swsetup\sp30399
    - Clicked Next

    - Message "No compatable Audio Drivers for this device" "Or something of the like"

    oh well =_=  I"m very very sad..  to hear that..  excuse me.. Jason Komets.. can you please upload and send me the device driver files that you used with your Windows Vista

    Saturday, August 15, 2009 12:50 AM
  • GUYS GUYS!! HP FInally Released a salvation for this terrible Problem!!!

    ^_^  Visit this site!!    http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=us&product=18703&dlc=en&docname=c00820207
    Saturday, August 15, 2009 2:50 AM
  • Hi everyone!

    Dinoraptor101 : I've looked the link you've sent, but it didn't help me :(


    BUT.......:).......I managed to solve the problem:


    I have an old HP-Compaq nx9005 laptop, but it has the same audio chip this topic is about (
    conexant-cx20468-31-ac97) .
    So here's the solution (on Windows 7 RC):

    1. Download driver sp30399! You can get it from here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-31530-1&lc=en&cc=us&dlc=en&product=1816346&os=228&lang=en

    2. Run the exe

    3. Go to the extraction folder (Default: c:\SWSetup\SP30399)

    4. Edit qta3091.inf:
    Search code block:
    [Conexant]
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C

    and add this line under:
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_10B9&DEV_5451&SUBSYS_0024103C&REV_02

    So the result would look like this:
    [Conexant]
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_10B9&DEV_5451&SUBSYS_0024103C&REV_02

    Attention! I've copied this part from the device manager:
    "PCI\VEN_10B9&DEV_5451&SUBSYS_0024103C&REV_02"

    You may have a different device description. If you wanna be sure, go to the device manager, open the unrecognized audio device's property page, select "Details" tab, and select "Hardware Ids" from the Property combo! Copy any of the listed strings and replace it with my device description!

    So the final result would look like this (if you have different device desc.):
    [Conexant]
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,HERE COMES YOUR DEVICE DESCRIPTION

    5. Now all you have to do is to install the driver manually through device manager (Driver tab -> Update Driver...)

    I just tried this as a final try, but now there is sound on my old laptop in Win7 ;)
    I hope it will work for you all as well.

    Regards Mr. Raven
    • Edited by Mr. Raven Saturday, August 22, 2009 11:40 PM Code blocks didn't work
    • Proposed as answer by Andres Calderon Wednesday, September 16, 2009 12:12 AM
    Saturday, August 22, 2009 11:32 PM
  • Thank you Mr. Raven. You Do Know. I have also an old hp-compaq-nx9005 laptop and now the sound is working with Windows 7 RC SO thanks you. Do You Know how make work or install the driver of the video card of this laptop ?

    Thank you.
    Wednesday, September 16, 2009 12:29 AM
  • Again... Thank you Mr. Raven. You Know. I have also an old hp-compaq-nx9005 laptop and now the sound is working with Windows 7 RC SO thanks you. Do You Know how make work or install the video card driver this laptop ? ????

    Thank you.
    Tuesday, October 6, 2009 2:33 AM
  • Hi, I have the same sound card but I have a 64 BIT processor and for that I have Windows 7 64 BIT Edition. With the above solution don´t work, in device manager show "Realtek AC'97 Audio" but with a exclamation and a error number 10 "Este dispositivo no puede iniciar. (Código 10)" in english: "This device can´t start. (Code 10)". Any idea??

    Sorry for my english.

    Vampireks.-
    Tuesday, October 27, 2009 1:18 AM
  • I have also Windows 7 64bit and also tried everything without success but I finally figured out the solution myself. Basically it is just exactly what Mr Raven said but instead of doing it with the sp30399 driver you should do it with sp35558 which is the vista 64bit driver which can be downloaded here:

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-51288-1

    installing it regularly didn't work for me but i did something like what Mr Raven did.

    1. first, try to install it normally with the driver. it will probably fail but it will be extracted in C:\swsetup\SP35558 by default

    2. open the .inf file and locate

    [Conexant.NTamd64]
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_308B103C
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_308E103C

    3. add this line to it
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,<x>

    <x> can be found by going to the device manager, open the unrecognized audio device's property page, select "Details" tab, and select "Hardware Ids" from the Property combo. One of the listed strings should be <x>. it was the top one in my case.
    In my case <x> was PCI\VEN_8086&DEV_266E&SUBSYS_3082103C&REV_03

    so it eventually looked like:
    [Conexant.NTamd64]
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_308B103C
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_308E103C
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_8086&DEV_266E&SUBSYS_3082103C&REV_03

    4. now install the driver manually through device manager. In my case it installed as "Conexant AC-Link Audio" which i find weird since it first was listed as "Conexant Realtec AC-97". But anyway it works now for me and i hope it will also work for others. good luck
    • Proposed as answer by eezynow Friday, March 12, 2010 1:53 AM
    Saturday, October 31, 2009 8:19 PM
  • thaaaaaaaaaaaaaaaaaaaaaaank u very much u have no idea how u helped me .... i try ur solution with pavilion zd8640ea upgraded to vista but the sound driver the same as urs . so i added my sound driver hardware id as u said . and it wooooooooork so thank u again ..
    Thursday, November 5, 2009 5:41 PM
  • You are absolutely brilliant, Ivo87!  I tried so many different options for about 3 hours.  Then, I found your solution and it totally worked (took about 3 minutes)!  Thank you!
    Sunday, November 8, 2009 3:45 AM
  • Hi people
    I have the same problem, I do have Compaq Presario V2000, I installed Win 7 but it does not recognized my audio card and my modem pci card.
    My notebook has

    • Conexant CX20493-58 CG Modem Driver
    • Conexant CX20468-31 AC97 CG Audio Driver & Driver EQ

    Can you guy help me? Where Can I get it?
    Thank you
    Greetings
    Monday, November 23, 2009 12:09 PM
  • wbritos
    Ivo87 wrote the answer and its works for the Compaq Presario V2000
    Good luck
    yoforeveryoung
    Wednesday, November 25, 2009 4:16 PM
  • Thank you, the propossed change works on my Pavillion ZV6130US, I followed every step you mention, then, Its works, I will try that with the modem, even If I never going to use it, I will try.

    Thanks Again.
    Thursday, November 26, 2009 1:38 PM
  • Wbritos, it works try it carefully and you will see.
    Thursday, November 26, 2009 1:40 PM
  • Ivo87 - I have an HP ZV6131US (ZV6000 Series). I contacted HP and they told me that there was no driver available for my sound. I tried your solution for the 64 bit and I NOW HAVE SOUND!!! Thanks for the info!
    Monday, November 30, 2009 3:51 PM
  • Ivo87,

    I thank you as well. Your method worked beautifully with my Windows7 HP/Compaq Presario V2401cl for the CX20468-31 AC97.  I can now re-retire my Griffin iMic!


    Charlie
    Wednesday, December 9, 2009 1:48 AM
  • Hello

    I have Windows 7 Ultimate 32Bit installed on Compaq Presario V2000.
    I have a the same problem to install the sound card driver.
    I have tried Mr. Raven's method with sp30399 and it didn't work - "This device cannot start (Code 10)"

    maybe there is a difference between the RC and the final edition?

    Thanks in advance
    Ori
    Tuesday, December 15, 2009 2:58 PM
  • Thanks to Ivo87. I have a zv6270us and am currently running Win 7 RC 64bit and his Vista 64 bit driver worked with the hack. Two more problems to work out if I can just find the rest of the drivers. PCI Modem and Mass Storage Controller. I will post back if I get them fixed.
    Tuesday, December 22, 2009 8:27 AM
  • Tried all of that stuff above and then some too. Maybe I am super nooob at this. Did not work for me. Compaq presario 2404US, Win 7 gig o' ram. Thanks for the input though......Still no sound.... :(...Will go back to WinXP where sound does exist. Not a biggie, as I use this laptop for TV.   
    Tuesday, December 22, 2009 10:22 AM
  • I have also Windows 7 64bit on Gateway mx6429 with no sound [Conexant.NTamd64]
    fooled around for 3 weeks with no luck until i found this post

    thanks   yooooooooou
    Friday, December 25, 2009 2:17 PM
  • one think that maybe worth mention is that when I went back to winXP I struggled a little bit with the sound card too.
    at the end the think that got it work again was installing the modem driver - with was wired to begin with , but then I understood that the modem and the sound card are integrated in the compaq Presario V2000

    maybe I have to go back to win7 and try this trick in combination with Mr. Raven's trick??

    thanks
    Friday, December 25, 2009 3:01 PM
  • Hi everyone!

    Dinoraptor101 : I've looked the link you've sent, but it didn't help me :(


    BUT.......:).......I managed to solve the problem:


    I have an old HP-Compaq nx9005 laptop, but it has the same audio chip this topic is about (
    conexant-cx20468-31-ac97) .
    So here's the solution (on Windows 7 RC):

    1. Download driver sp30399! You can get it from here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-31530-1&lc=en&cc=us&dlc=en&product=1816346&os=228&lang=en

    2. Run the exe

    3. Go to the extraction folder (Default: c:\SWSetup\SP30399)

    4. Edit qta3091.inf:
    Search code block:
    [Conexant]
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C

    and add this line under:
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_10B9&DEV_5451&SUBSYS_0024103C&REV_02

    So the result would look like this:
    [Conexant]
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_10B9&DEV_5451&SUBSYS_0024103C&REV_02

    Attention! I've copied this part from the device manager:
    "PCI\VEN_10B9&DEV_5451&SUBSYS_0024103C&REV_02"

    You may have a different device description. If you wanna be sure, go to the device manager, open the unrecognized audio device's property page, select "Details" tab, and select "Hardware Ids" from the Property combo! Copy any of the listed strings and replace it with my device description!

    So the final result would look like this (if you have different device desc.):
    [Conexant]
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
    %*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD,HERE COMES YOUR DEVICE DESCRIPTION

    5. Now all you have to do is to install the driver manually through device manager (Driver tab -> Update Driver...)

    I just tried this as a final try, but now there is sound on my old laptop in Win7 ;)
    I hope it will work for you all as well.

    Regards Mr. Rave





    i was trying 2 do this in vista and didnt work but once a loaded up win 7 in my pavilion zv6000 it works fine i really apreciate it keep up....
    Thursday, January 7, 2010 4:36 AM
  • I have exactly this situation.  I have a Compaq Presario Laptop running Windows 7 and everything works except the sound.   I am trying to follow the above procedure and I have one question.  

    When I go to the device manager to look for the device ID, it shows me 4 separate ID's for the device.  I'm guessing the device I'm trying to fix is called "Multimedia Audio Controller".   When I look at the hardware ID's I see 4 separate entries.   

    My question is how do I know which one to use?  Do I need to add all 4 entries in the manner described in the post or just the first one?

    This is the list I see for the "Multimedia Audio Controller" device entry:

    PCI\VEN_1002&DEV_4370&SUBSYS_3091103C&REV_02

    PCI\VEN_1002&DEV_4370&SUBSYS_3091103C

    PCI\VEN_1002&DEV_4370&CC_040100

    PCI\VEN_1002&DEV_4370&CC_0401

    Should I add all of these, or just the first one?

    Thanks...


    BC
    Saturday, January 23, 2010 2:19 PM
  • Ivo87

    Thank you so much.
    Everything went perfect with your explanation.

    You will go directly to heaven.
    jajajaja.

    I said, many thanks from Spain.

    pd: Excuse my English please.
    Wednesday, January 27, 2010 10:49 PM
  • Ivo87 - you are a LEGEND!! have been editing my inf file on the advice of other sites and trying to install it to no avail - but to actually use the device's own id makes perfect sense.  i have a compaq presario v2000 running windows 7 64 bit AND.. now, i have sound!! BLOODY AWESOME, THANKS.  HP are absolutely useless. 
    Friday, March 12, 2010 1:56 AM
  • Thanks sooooooo much to Raven and Ivo... similar problem...followed your lead but changed the product id to mine....works great!!!!  Pure genius.
    Thursday, April 29, 2010 1:04 AM
  • That worked!  You are the man!
    Thursday, May 13, 2010 4:09 PM
  • It works on a hp pavilion zd8250la. Thanks! Mr. Raven

    Javier - curopc - Santa Cruz - Patagonia Argentina

    Saturday, May 29, 2010 12:57 AM
  • Thanks, Ivo87, you just saved me an untold amount of time.

    The procedure worked like a charm for a HP Special Edition L2000 CTO Notebook PC (Livestrong) running Win 7 Ultimate x64.

    Kind Regards,
    pr

    Monday, July 5, 2010 6:40 PM
  • "What you should do is have the program extract itself (default location is C:\swsetup\sw30399) and use Device Manager to manually install the drivers from that folder."

    was having trouble installing this in XP, THANKS!!!!

    Tuesday, July 27, 2010 7:31 AM
  • deleted
    • Proposed as answer by geekoncaffeine Tuesday, October 19, 2010 3:26 PM
    Tuesday, October 19, 2010 3:26 PM
  • This worked for me too!!!  the first line in the hardware lds was the charm.  I was about to throw the towel in and re-install windows 7 32 bit. I am very happy now.

     

    Thank thanks thanks!!!

    Wednesday, November 17, 2010 3:22 AM
  • Cheers Raven... that got my old nx9005 Conexant working with Win7...

    Oliver

     

    Sunday, November 28, 2010 7:56 PM
  • Hi, Mr. Raven, sorry for asking so late...I am new to this forum......can this similar method of tweaking the driver be done for a video driver as well...as i have Presario V2000 and have upgraded to Windows7 - all drivers are working but am struggling to update the video drive...at present it have "standard vga driver"....

     

    Any WDDM drivers that would be compatible for Presario V2000 post the tweak....any help would be highly appreciated............

    Sanjeev.

    Thursday, March 3, 2011 9:37 PM
  • Hi Mr. Rave!

    God Bless you! Mine worked!

    Good stuff!

    Wednesday, October 2, 2013 4:47 AM