We've done many installs on users machines of Web Professional (6.3) and they've gone fine. We're using Internet Explorer.
I'm having a problem with one user though. Professional has been installed on his machine, but now it keeps prompting us to download ProClarity Download Manager. I've checked his Internet Explorer settings and can't find anything that looks different than other users that are succesfully using it in our environment.
Does anyone have any suggestions?