FAST Search - The search request was unable to connect to the Search Service RRS feed

  • Question

  • Hi I'm getting this error when trying to search for anything innthe FAST search center:

    The search request was unable to connect to the Search Service

    FAST has been installed on a separate box. SP and FAST are both running under an Ent admin account

    FAST is configured as below: (from install_info.txt)

    "FAST Search Query Search Service Application configuration


    Query Service Location HTTP (default):  

    Administration Service Location HTTP (default):

    Resource Store Location:                

    Account for Administration Service:               servertech2k8\svcsp2010primary


    FAST Search Content Search Service Application configuration


    Content Distributors (for PowerShell SSA creation):

    Content Distributors (for GUI SSA creation):

    Default Content Collection Name:                      sp"


    The web app is associated with the FAST service app

    nctrl status on the FAST server shows all running

    certs have been exported and imported and cert with thumbprint is in the trusted root

    content source created, crawled

    Just falling at the very last hurdle

    All services are started on the SP and FAST box and no errors in the event logs

    Additional Info:

    I used the following from to setup the certs:

    Exporting the Certificate

    The steps to do this are as follows,

    Open a SharePoint 2010 Management Shell. Run the following commands.

    $stsCert = (Get-SPSecurityTokenServiceConfig).LocalLoginProvider.SigningCertificate

    $stsCert.Export("cert") | Set-Content -encoding byte MOSS_STS.cer

    The file MOSS_STS.cer is created in the same directory from where the command was executed . Copy MOSS_STS.cer to the directory FASTSearch to FS14 node.

    Importing the Certificate

    Log on to FAST server. Open a FASTSearch for SharePoint 2010 shell as administrator and navigate to FAST Search installed location .<install drive>\FASTSearch\installer\scripts.

    Enter and run the following command:

    .\InstallSTSCertificateForClaims.ps1 –certPath c:\FASTSearch\MOSS_STS.cer

    Copy the FASTSearchCert.pfx from the FS14 node to the SharePoint node. Certificate location <install drive>\FASTSearch\data\data_security\cert\FASTSearchCert.pfx

    Copy the securefastsearchconnector.ps1 script to the SharePoint node. Location <install drive>\FASTSearch\installer\scripts\securefastsearchconnector.ps1 .

    Log on to SharePoint server. Open a SharePoint 2010 Server Management shell ( run as Administrator). Run the script with the certificate as input:

    .\SecureFASTSearchConnector.ps1 –certPath FASTSearchCert.pfx –ssaName “FAST Connector”

    I find I can browse to on the FAST box but not from the SharePoint box (IE cannot display the webpage)

    I can browse to on the FAST box (though I get "

    HTTP Error 403.14 - Forbidden

    The Web server is configured to not list the contents of this directory."

    --> I get this message when I try to browse to this site from the SharePoint box

    403 - Forbidden: Access is denied.

    You do not have permission to view this directory or page using the credentials that you supplied.




    • Edited by jonjames Tuesday, May 4, 2010 9:41 AM correction
    • Moved by hsalviMicrosoft employee, Moderator Thursday, August 12, 2010 1:24 AM Moving to Fast Forum (From:SharePoint 2010 - Setup, Upgrade, Administration and Operation)
    Tuesday, May 4, 2010 8:36 AM

All replies

  • I'm having the same issue. Did you find a solution?
    Wednesday, June 2, 2010 8:17 PM
  • Finally... I fixed my problem.

    My cert was in the wrong location since I had FAST and SP on the same server.

    Read the Cert section very carefully.

    I had to copy the cert for Sharepoint under the Trusted People section.

    Friday, June 4, 2010 6:30 PM
  • Hello jonjames,

    Did you verified that Fast Query SSA Proxy is associated with Web Application you are Running Seacrh Center. to verify in CentralAdmin > Web Application Management Select Web Application Select Service Connections from ribbon. this should list all service connections for web application. make sure that Query SSA Proxy is selected if not Modify this and try to search.


    Posting is provided "AS IS" with no warranties, and confers no rights.
    Sunday, June 6, 2010 7:38 PM
  • Check the ULS log when you attempt to access the search page, you'll get a better indication of what the problem is.
    Monday, June 7, 2010 2:01 PM