locked
hi RRS feed

  • Question

  • hi iam using have installed vista recently and when i installed a cd writting software to write cds iam unable to write them it is saying some power calibration error and even iam trying to write cd using windows it is unable to write data into cds can any one help me out of this problem

     

     

    over all iam unable to write any data into cds

    Saturday, May 17, 2008 9:44 PM

Answers

  •  

    Hi,

     

    Currently, I suggest trying the following methods to troubleshoot the issue.

     

    Method 1 If you have any third-party CD/DVD-burning software such as Naro or Roxio installed, please temporarily remove them from "Control Panel"-> "Programs and Features".

     

    Method 2 Delete Filter Drivers

    ======================

    1. Click Start, type regedit and press ENTER.

     

    2. Navigate to the following key:

     

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

     

    3. Right click the {4D36E965-E325-11CE-BFC1-08002BE10318} entry, choose "Export", select Desktop in the Save in box and type backup in File Name. Click Save.

     

    Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.

     

    4. Highlight this key ({4D36E965-E325-11CE-BFC1-08002BE10318}), on the right pane, and then check if Upperfilters and Lowerfilters value are present. If so, please right click on the values and select "Delete" to remove them.

     

    5. Restart the computer

     

    Method 3 Reinstall the DVD Burner

    ======================

    1.    Click Start, type devmgmt.msc and press Enter.

    2.    Expand DVD/CD-ROM drives.

    3.    Right-click the DVD burner and click Uninstall.

    4.    Restart the computer.

     

    Then use the Windows built-in DVD burning feature to burn DVDs. What’s the result?

     

    If the issue persists, please help confirm the following points:

     

    1.    What’s the exact wording of the error message?

    2.    Can you read DVDs using the DVD burner?

     

    Hope it helps.

     

    Tim Quan - MSFT

    Monday, May 19, 2008 3:01 AM
    Moderator

All replies

  • Hi, there!

     

    Can you provide the exact error even number and text?

    Which CD burning software are you using?

    Have you tried looking at the support web site for the CD writing software?

     

    You might also look at this similar forum thread:

    http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1176098&SiteID=1

     

    HTH,

    Sunday, May 18, 2008 2:45 PM
  •  

    Hi,

     

    Currently, I suggest trying the following methods to troubleshoot the issue.

     

    Method 1 If you have any third-party CD/DVD-burning software such as Naro or Roxio installed, please temporarily remove them from "Control Panel"-> "Programs and Features".

     

    Method 2 Delete Filter Drivers

    ======================

    1. Click Start, type regedit and press ENTER.

     

    2. Navigate to the following key:

     

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

     

    3. Right click the {4D36E965-E325-11CE-BFC1-08002BE10318} entry, choose "Export", select Desktop in the Save in box and type backup in File Name. Click Save.

     

    Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.

     

    4. Highlight this key ({4D36E965-E325-11CE-BFC1-08002BE10318}), on the right pane, and then check if Upperfilters and Lowerfilters value are present. If so, please right click on the values and select "Delete" to remove them.

     

    5. Restart the computer

     

    Method 3 Reinstall the DVD Burner

    ======================

    1.    Click Start, type devmgmt.msc and press Enter.

    2.    Expand DVD/CD-ROM drives.

    3.    Right-click the DVD burner and click Uninstall.

    4.    Restart the computer.

     

    Then use the Windows built-in DVD burning feature to burn DVDs. What’s the result?

     

    If the issue persists, please help confirm the following points:

     

    1.    What’s the exact wording of the error message?

    2.    Can you read DVDs using the DVD burner?

     

    Hope it helps.

     

    Tim Quan - MSFT

    Monday, May 19, 2008 3:01 AM
    Moderator