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My School Account won't let me sign in. RRS feed

  • Question

  • So basically I got a new phone and had to switch over my Microsoft accounts to my new phone which included my personal and school accounts which were both on the Microsoft authenticator app. When I switched them over only my personal account switch to the new phone and my old phone has already been sent back to the store. So since the coronavirus is happening I have to do my school work on my laptop which won't let me sign in to my school account since I don't have the code from the authenticator app which is stopping me from signing in and being able to do my school work. So I was wondering if there was any way someone can help me with this since I'm getting behind on my school work and every time I try to sign in it says I need to use a code from the app. Which i dont have since the app wont let me add the account without a code or QR code which i have neither so can someone please help me with this.
    • Edited by AudreyTh Monday, March 30, 2020 4:27 AM
    Monday, March 30, 2020 4:22 AM