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Laptop crashes with loads of Event ID's

Question
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HI
I've got a 1.5 year old Asus, which after I've installed Itunes, start crashing with no apparent reason!
I updated windows to windows10, and it was working fine until end of December.
it has been reporting event ID 5973 (that was due to Mahjong game- which i now uninstalled)
now further id's are:
10010, 41(Critical), 6008, 7023, 1101, and 1... those are among st some others, and they all happen just before the system shuts down.
I run the antivirus- which shows no bugs, I deactivated it- as I read somewhere it might help- but that didn't.
it is mega rustrating, as the laptop is on for 30 min max, and then crashes, I lose all work I've done... as word recovery stops working...
any suggestions will be greatly appreciated.
Wednesday, January 20, 2016 3:24 PM
Answers
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Here are some recovery options.
http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options
They'll help you more over here.
http://answers.microsoft.com/en-us/windows/forum/windows_10-update?
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.- Proposed as answer by Ethan HuaMicrosoft contingent staff Thursday, February 4, 2016 9:43 AM
- Marked as answer by Ethan HuaMicrosoft contingent staff Monday, February 15, 2016 7:09 AM
Wednesday, January 20, 2016 3:30 PM -
Hi,
Since you are facing so many errors/event IDs, instead of fixing them one by one, the easiest way to get things back to normal is to try some recovery options (as suggested by Dave above) to restore/reset your Windows to a good system point.
One additional step that you might want to try is to use the "System File Checker" tool to repair missing or corrupted system files:
https://support.microsoft.com/en-us/kb/929833
Regards,
Ethan Hua
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com
- Proposed as answer by Ethan HuaMicrosoft contingent staff Thursday, February 4, 2016 9:43 AM
- Marked as answer by Ethan HuaMicrosoft contingent staff Monday, February 15, 2016 7:09 AM
Thursday, January 21, 2016 7:22 AM
All replies
-
Here are some recovery options.
http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options
They'll help you more over here.
http://answers.microsoft.com/en-us/windows/forum/windows_10-update?
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.- Proposed as answer by Ethan HuaMicrosoft contingent staff Thursday, February 4, 2016 9:43 AM
- Marked as answer by Ethan HuaMicrosoft contingent staff Monday, February 15, 2016 7:09 AM
Wednesday, January 20, 2016 3:30 PM -
Hi,
Since you are facing so many errors/event IDs, instead of fixing them one by one, the easiest way to get things back to normal is to try some recovery options (as suggested by Dave above) to restore/reset your Windows to a good system point.
One additional step that you might want to try is to use the "System File Checker" tool to repair missing or corrupted system files:
https://support.microsoft.com/en-us/kb/929833
Regards,
Ethan Hua
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com
- Proposed as answer by Ethan HuaMicrosoft contingent staff Thursday, February 4, 2016 9:43 AM
- Marked as answer by Ethan HuaMicrosoft contingent staff Monday, February 15, 2016 7:09 AM
Thursday, January 21, 2016 7:22 AM