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Cannot Install Windows Updates on Server 2008 R2 - Error Code 80070002 RRS feed

  • Question

  • Hello,

    I'm having issues installing updates among other issues that seem to be related.

    I'm not able to view a list of Installed Updates. Also Server Manager fails when it tries to list the Roles and Features on the server.

    I get this error message in server manager

    I get this error when I try and do a manual install of MSXML 4.0 SP2

    When I try and run sfc /scannow:

    Windows Resource Protection could not perform the requested operation

    I've tried the following:

    .NET repair tool

    The Readiness tool - http://support.microsoft.com/kb/947821/en-us

    Resetting Windows Update Components - http://support.microsoft.com/kb/971058/en-us

    ChkDSK

    The automatic troubleshooter "WindowsUpdateDiagnostic.diagcab" - http://windows.microsoft.com/en-ca/windows/windows-update-error-80070002#1TC=windows-7

    Latest from the CBS log file:

    2014-08-14 15:02:35, Info                  CBS    Starting TrustedInstaller initialization.
    2014-08-14 15:02:35, Info                  CBS    Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
    2014-08-14 15:02:36, Info                  CSI    00000001@2014/8/14:19:02:36.522 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fee399f0ad @0x7fef79a9849 @0x7fef79734e3 @0xff0be97c @0xff0bd799 @0xff0bdb2f)
    2014-08-14 15:02:36, Info                  CBS    Could not load SrClient DLL from path: SrClient.dll.  Continuing without system restore points.
    2014-08-14 15:02:36, Info                  CSI    00000002@2014/8/14:19:02:36.524 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fee399f0ad @0x7fef79f6816 @0x7fef79c2aac @0x7fef79735b9 @0xff0be97c @0xff0bd799)
    2014-08-14 15:02:36, Info                  CSI    00000003@2014/8/14:19:02:36.525 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fee399f0ad @0x7fef7c58738 @0x7fef7c58866 @0xff0be474 @0xff0bd7de @0xff0bdb2f)
    2014-08-14 15:02:36, Info                  CBS    Ending TrustedInstaller initialization.
    2014-08-14 15:02:36, Info                  CBS    Starting the TrustedInstaller main loop.
    2014-08-14 15:02:36, Info                  CBS    TrustedInstaller service starts successfully.
    2014-08-14 15:02:36, Info                  CBS    SQM: Initializing online with Windows opt-in: False
    2014-08-14 15:02:36, Info                  CBS    SQM: Cleaning up report files older than 10 days.
    2014-08-14 15:02:36, Info                  CBS    SQM: Requesting upload of all unsent reports.
    2014-08-14 15:02:36, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
    2014-08-14 15:02:36, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
    2014-08-14 15:02:36, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
    2014-08-14 15:02:36, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
    2014-08-14 15:02:36, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
    2014-08-14 15:02:36, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
    2014-08-14 15:02:37, Info                  CSI    00000004@2014/8/14:19:02:37.667 PopulateComponentFamiliesKey - Begin
    2014-08-14 15:02:38, Info                  CSI    00000005 PopulateComponentFamilies ignoring identity-less key [l:162{81}]"amd64_hal.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_fd214455f7d01c16"
    2014-08-14 15:02:39, Info                  CSI    00000006 PopulateComponentFamilies ignoring identity-less key [l:140{70}]"amd64_mdmmcd.inf_31bf3856ad364e35_6.1.7600.16385_none_75f2f184549e8f36"
    2014-08-14 15:02:39, Info                  CSI    00000007 PopulateComponentFamilies ignoring identity-less key [l:142{71}]"amd64_mdmmcom.inf_31bf3856ad364e35_6.1.7600.16385_none_812d4a3d3edaed64"
    2014-08-14 15:02:39, Info                  CSI    00000008 PopulateComponentFamilies ignoring identity-less key [l:140{70}]"amd64_mdmmct.inf_31bf3856ad364e35_6.1.7600.16385_none_a7d732137db062c6"
    2014-08-14 15:02:39, Info                  CSI    00000009 PopulateComponentFamilies ignoring identity-less key [l:142{71}]"amd64_mdmmega.inf_31bf3856ad364e35_6.1.7600.16385_none_995cdac734df71e6"
    2014-08-14 15:02:39, Info                  CSI    0000000a PopulateComponentFamilies ignoring identity-less key [l:144{72}]"amd64_mdmmetri.inf_31bf3856ad364e35_6.1.7600.16385_none_0c74b3dc07900de3"
    2014-08-14 15:02:39, Info                  CSI    0000000b PopulateComponentFamilies ignoring identity-less key [l:144{72}]"amd64_mdmmhrtz.inf_31bf3856ad364e35_6.1.7600.16385_none_a55d8d9d74018205"
    2014-08-14 15:02:39, Info                  CSI    0000000c PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-a..lprovider.resources_31bf3856ad364e35_6.1.7600.16385_en-us_41183708c1b5eca0"
    2014-08-14 15:02:39, Info                  CSI    0000000d PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-a..ompat-adm.resources_31bf3856ad364e35_6.1.7600.16385_en-us_1770b9ac6464f96e"
    2014-08-14 15:02:39, Info                  CSI    0000000e PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-b..atacenter.resources_31bf3856ad364e35_6.1.7601.17514_en-us_f18072837d519058"
    2014-08-14 15:02:39, Info                  CSI    0000000f PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-b..serverweb.resources_31bf3856ad364e35_6.1.7601.17514_en-us_0680b8dbb9bb3b0b"
    2014-08-14 15:02:39, Info                  CSI    00000010 PopulateComponentFamilies ignoring identity-less key [l:200{100}]"amd64_microsoft-windows-c..rvices-camanagement_31bf3856ad364e35_6.1.7600.16385_none_461bddfc1b1d8882"
    2014-08-14 15:02:39, Info                  CSI    00000011 PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-d..-adsiedit.resources_31bf3856ad364e35_6.1.7601.17514_en-us_eabb7fec550b2fac"
    2014-08-14 15:02:40, Info                  CSI    00000012 PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-d..mc-schema.resources_31bf3856ad364e35_6.1.7601.17514_en-us_198f71574d5f5470"
    2014-08-14 15:02:40, Info                  CSI    00000013 PopulateComponentFamilies ignoring identity-less key [l:194{97}]"amd64_microsoft-windows-diskcopy.resources_31bf3856ad364e35_6.1.7600.16385_en-us_cb72ed81259f5f62"
    2014-08-14 15:02:40, Info                  CSI    00000014 PopulateComponentFamilies ignoring identity-less key [l:192{96}]"amd64_microsoft-windows-dwm-adm.resources_31bf3856ad364e35_6.1.7600.16385_en-us_8cdb64cf3d2e1f51"
    2014-08-14 15:02:40, Info                  CSI    00000015 PopulateComponentFamilies ignoring identity-less key [l:200{100}]"amd64_microsoft-windows-f..truetype-arialblack_31bf3856ad364e35_6.1.7600.16385_none_4540bd0a80a4a192"
    2014-08-14 15:02:40, Info                  CSI    00000016 PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-h..providers.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2c3b936d3d73e8ea"
    2014-08-14 15:02:40, Info                  CSI    00000017 PopulateComponentFamilies ignoring identity-less key [l:194{97}]"amd64_microsoft-windows-help-efs.resources_31bf3856ad364e35_6.1.7600.16385_en-us_7b42dfac415afe76"
    2014-08-14 15:02:42, Info                  CSI    00000018 PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-l..geexpress.resources_31bf3856ad364e35_6.1.7600.16385_en-us_18a6dfd0b144425f"
    2014-08-14 15:02:42, Info                  CSI    00000019 PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-l..priseia64.resources_31bf3856ad364e35_6.1.7601.17514_en-us_dd8a17a6ae27c46c"
    2014-08-14 15:02:42, Info                  CSI    0000001a PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-l..standardv.resources_31bf3856ad364e35_6.1.7600.16385_en-us_8092a76ab10c358b"
    2014-08-14 15:02:43, Info                  CSI    0000001b PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-p..vchostreg.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b2906da4f261daf9"
    2014-08-14 15:02:43, Info                  CSI    0000001c PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-r..ance-diag.resources_31bf3856ad364e35_6.1.7600.16385_en-us_0aa841d0afc8562e"
    2014-08-14 15:02:43, Info                  CSI    0000001d PopulateComponentFamilies ignoring identity-less key [l:200{100}]"amd64_microsoft-windows-s..agnosticsengine-adm_31bf3856ad364e35_6.1.7600.16385_none_af31be1d191f101a"
    2014-08-14 15:02:43, Info                  CSI    0000001e PopulateComponentFamilies ignoring identity-less key [l:200{100}]"amd64_microsoft-windows-s..csengine-nativehost_31bf3856ad364e35_6.1.7600.16385_none_761ad65676427bd9"
    2014-08-14 15:02:43, Info                  CSI    0000001f PopulateComponentFamilies ignoring identity-less key [l:200{100}]"amd64_microsoft-windows-s..itlockeraccessagent_31bf3856ad364e35_6.1.7601.17514_none_a37185ebed3561d4"
    2014-08-14 15:02:44, Info                  CBS    Archived backup log: C:\Windows\Logs\CBS\CbsPersist_20140814190235.cab.
    2014-08-14 15:02:45, Info                  CSI    00000020 PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-w..ouppolicy.resources_31bf3856ad364e35_6.1.7600.16385_en-us_9ac2938a2572fd95"
    2014-08-14 15:02:45, Info                  CSI    00000021 PopulateComponentFamilies ignoring identity-less key [l:196{98}]"amd64_microsoft-windows-webenroll.resources_31bf3856ad364e35_6.1.7600.16385_en-us_df5e63b27c378d72"
    2014-08-14 15:02:45, Info                  CSI    00000022 PopulateComponentFamilies ignoring identity-less key [l:204{102}]"amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_19dcac3f6bc16dce"
    2014-08-14 15:02:46, Info                  CSI    00000023 PopulateComponentFamilies ignoring identity-less key [l:172{86}]"amd64_prnlx00v.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_en-us_f15b45768a38ee43"
    2014-08-14 15:02:47, Info                  CSI    00000024 PopulateComponentFamilies ignoring identity-less key [l:144{72}]"amd64_wiaca00f.inf_31bf3856ad364e35_6.1.7600.16385_none_9c640a1de4358225"
    2014-08-14 15:02:47, Info                  CSI    00000025 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"msil_microsoft.windows.d..s.writediagprogress_31bf3856ad364e35_6.1.7600.16385_none_e38c01a0031da2a2"
    2014-08-14 15:02:47, Info                  CSI    00000026 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"msil_microsoft.windows.d..troubleshootingpack_31bf3856ad364e35_6.1.7600.16385_none_d39c6eb26d6b6b96"
    2014-08-14 15:02:47, Info                  CSI    00000027 PopulateComponentFamilies ignoring identity-less key [l:200{100}]"msil_microsoft.windows.s..owershell.resources_31bf3856ad364e35_6.1.7601.17514_en-us_8f2f867c8e6052ea"
    2014-08-14 15:02:47, Info                  CSI    00000028 PopulateComponentFamilies ignoring identity-less key [l:168{84}]"msil_rmconfighelper.resources_31bf3856ad364e35_6.1.7601.17514_en-us_4a474daab25dc8c5"
    2014-08-14 15:02:48, Info                  CSI    00000029 PopulateComponentFamilies ignoring identity-less key [l:190{95}]"wow64_microsoft-windows-powershell-events_31bf3856ad364e35_6.1.7600.16385_none_3f1bbf2cf11ac44b"
    2014-08-14 15:02:48, Info                  CSI    0000002a PopulateComponentFamilies ignoring identity-less key [l:184{92}]"wow64_microsoft-windows-powershell-exe_31bf3856ad364e35_6.1.7600.16385_none_cf5f9aad50446c26"
    2014-08-14 15:02:48, Info                  CSI    0000002b PopulateComponentFamilies ignoring identity-less key [l:192{96}]"wow64_microsoft-windows-powershell-message_31bf3856ad364e35_6.1.7600.16385_none_938e93ff8676acaf"
    2014-08-14 15:02:48, Info                  CSI    0000002c PopulateComponentFamilies ignoring identity-less key [l:184{92}]"wow64_microsoft-windows-powershell-sip_31bf3856ad364e35_6.1.7600.16385_none_ceb83cd750c49126"
    2014-08-14 15:02:48, Info                  CSI    0000002d PopulateComponentFamilies ignoring identity-less key [l:202{101}]"wow64_microsoft-windows-r..comserver.resources_31bf3856ad364e35_6.1.7600.16385_en-us_403d230b6e5b87e4"
    2014-08-14 15:02:48, Info                  CSI    0000002e PopulateComponentFamilies ignoring identity-less key [l:200{100}]"wow64_microsoft-windows-t..nition-server.en-gb_31bf3856ad364e35_6.1.7600.16385_none_d02d64e79a7a8fbd"
    2014-08-14 15:02:48, Info                  CSI    0000002f PopulateComponentFamilies ignoring identity-less key [l:200{100}]"wow64_microsoft-windows-t..nition-server.en-us_31bf3856ad364e35_6.1.7600.16385_none_d5aafabf9706aa20"
    2014-08-14 15:02:48, Info                  CSI    00000030 PopulateComponentFamilies ignoring identity-less key [l:200{100}]"wow64_microsoft-windows-t..nition-server.es-es_31bf3856ad364e35_6.1.7600.16385_none_ce9789519b91e063"
    2014-08-14 15:02:49, Info                  CSI    00000031 PopulateComponentFamilies ignoring identity-less key [l:194{97}]"x86_microsoft-windows-bootconfig.resources_31bf3856ad364e35_6.1.7600.16385_en-us_c4baaf9824d2fc4c"
    2014-08-14 15:02:50, Info                  CSI    00000032 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-l..-lpksetup.resources_31bf3856ad364e35_6.1.7601.17514_en-us_e7729b5db351ae7a"
    2014-08-14 15:02:50, Info                  CSI    00000033 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-l..anagement.resources_31bf3856ad364e35_6.1.7600.16385_en-us_952103538e95283d"
    2014-08-14 15:02:50, Info                  CSI    00000034 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-l..serverhpc.resources_31bf3856ad364e35_6.1.7600.16385_en-us_0c2373da8ea83bcf"
    2014-08-14 15:02:50, Info                  CSI    00000035 PopulateComponentFamilies ignoring identity-less key [l:196{98}]"x86_microsoft-windows-l..verembeddedsolution_31bf3856ad364e35_6.1.7600.16385_none_477beb6858bdf981"
    2014-08-14 15:02:50, Info                  CSI    00000036 PopulateComponentFamilies ignoring identity-less key [l:188{94}]"x86_microsoft-windows-msieftp.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b44a626bc200312a"
    2014-08-14 15:02:50, Info                  CSI    00000037 PopulateComponentFamilies ignoring identity-less key [l:196{98}]"x86_microsoft-windows-n.._service_runtimeapi_31bf3856ad364e35_6.1.7600.16385_none_8b6b5562c22f4547"
    2014-08-14 15:02:50, Info                  CSI    00000038 PopulateComponentFamilies ignoring identity-less key [l:196{98}]"x86_microsoft-windows-r..stion-detector-core_31bf3856ad364e35_6.1.7600.16385_none_f8beaf4e716bb761"
    2014-08-14 15:02:50, Info                  CSI    00000039 PopulateComponentFamilies ignoring identity-less key [l:196{98}]"x86_microsoft-windows-rasrtrfiltr.resources_31bf3856ad364e35_6.1.7600.16385_en-us_52dd99b3adb074a7"
    2014-08-14 15:02:50, Info                  CSI    0000003a PopulateComponentFamilies ignoring identity-less key [l:190{95}]"x86_microsoft-windows-regsvr32.resources_31bf3856ad364e35_6.1.7600.16385_en-us_191bcef0c24d6bfc"
    2014-08-14 15:02:51, Info                  CSI    0000003b PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-t..er-engine.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b7129d57c1ee4aef"
    2014-08-14 15:02:51, Info                  CSI    0000003c PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-t..extension.resources_31bf3856ad364e35_6.1.7600.16385_en-us_45e6f39742808f67"
    2014-08-14 15:02:51, Info                  CSI    0000003d PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-t..rk-msimtf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e4d46cbfc094f384"
    2014-08-14 15:02:51, Info                  CSI    0000003e PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-u..lsettings.resources_31bf3856ad364e35_6.1.7600.16385_en-us_3fc4fe6fb4bdaec2"
    2014-08-14 15:02:51, Info                  CSI    0000003f PopulateComponentFamilies ignoring identity-less key [l:190{95}]"x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373"
    2014-08-14 15:02:51, Info                  CSI    00000040 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-wlangpclient.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d71954ccc0bef83a"
    2014-08-14 15:02:51, Info                  CSI    00000041 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_sv-se_3d38d4e8a053e3eb"
    2014-08-14 15:02:51, Info                  CSI    00000042 Install-map entry missing component key in populate: [l:132{66}]"amd64_hal.inf-languagepack_31bf3856ad364e35_en-us_77e8041b44c19aa9" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000043 Install-map entry missing component key in populate: [l:140{70}]"amd64_hiddigi.inf-languagepack_31bf3856ad364e35_en-us_284235e9c962f280" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000044 Install-map entry missing component key in populate: [l:140{70}]"amd64_hidserv.inf-languagepack_31bf3856ad364e35_en-us_ffad27e3e33e1d7b" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000045 Install-map entry missing component key in populate: [l:110{55}]"amd64_mdmmcd.inf_31bf3856ad364e35_none_22a8db0f018e3889" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000046 Install-map entry missing component key in populate: [l:112{56}]"amd64_mdmmcom.inf_31bf3856ad364e35_none_31c07cb3cb15bc4b" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000047 Install-map entry missing component key in populate: [l:110{55}]"amd64_mdmmct.inf_31bf3856ad364e35_none_f9562a50e08c3d79" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000048 Install-map entry missing component key in populate: [l:112{56}]"amd64_mdmmega.inf_31bf3856ad364e35_none_063982a7934e1f59" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000049 Install-map entry missing component key in populate: [l:114{57}]"amd64_mdmmetri.inf_31bf3856ad364e35_none_daf34a3d0a1e0e04" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    0000004a Install-map entry missing component key in populate: [l:114{57}]"amd64_mdmmhrtz.inf_31bf3856ad364e35_none_e6e342238c4a5672" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    0000004b Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-a..lprovider.resources_31bf3856ad364e35_en-us_8af97888bc8b9fef" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    0000004c Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-a..ompat-adm.resources_31bf3856ad364e35_en-us_821ab8b6ffcd8211" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    0000004d Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-b..rstandard.resources_31bf3856ad364e35_en-us_ab6fc212f9f4e893" [l:28{14}]"6.1.7601.17514"
    2014-08-14 15:02:52, Info                  CSI    0000004e Install-map entry missing component key in populate: [l:164{82}]"amd64_microsoft-windows-diskcopy.resources_31bf3856ad364e35_en-us_6302e953cde376bd" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000004f Install-map entry missing component key in populate: [l:162{81}]"amd64_microsoft-windows-dwm-adm.resources_31bf3856ad364e35_en-us_e17bae3ee7b72886" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000050 Install-map entry missing component key in populate: [l:170{85}]"amd64_microsoft-windows-f..truetype-arialblack_31bf3856ad364e35_none_0760da1d6e711a0d" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000051 Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-h..providers.resources_31bf3856ad364e35_en-us_b352d37ee7af6775" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000052 Install-map entry missing component key in populate: [l:164{82}]"amd64_microsoft-windows-help-efs.resources_31bf3856ad364e35_en-us_61c13f6e2023f349" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000053 Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-l..geexpress.resources_31bf3856ad364e35_en-us_17c6801ba1ed9668" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000054 Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-l..priseia64.resources_31bf3856ad364e35_en-us_f8a97f4cf74424cd" [l:28{14}]"6.1.7601.17514"
    2014-08-14 15:02:52, Info                  CSI    00000055 Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-l..standardv.resources_31bf3856ad364e35_en-us_cd062e328582099c" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000056 Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-p..vchostreg.resources_31bf3856ad364e35_en-us_0b6320bab723301e" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000057 Install-map entry missing component key in populate: [l:170{85}]"amd64_microsoft-windows-s..agnosticsengine-adm_31bf3856ad364e35_none_2d921027cf470dc5" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000058 Install-map entry missing component key in populate: [l:170{85}]"amd64_microsoft-windows-s..csengine-nativehost_31bf3856ad364e35_none_2821f4ae1a431e3e" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000059 Install-map entry missing component key in populate: [l:158{79}]"amd64_microsoft-windows-sysdm.resources_31bf3856ad364e35_en-us_0858f6439944b79d" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005a Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-w..ouppolicy.resources_31bf3856ad364e35_en-us_e6d8645b06cbf362" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005b Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_zh-cn_7e873ca8c1808db3" [l:30{15}]"5.82.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005c Install-map entry missing component key in populate: [l:136{68}]"amd64_mshdc.inf-languagepack_31bf3856ad364e35_en-us_eb809c3a5bcf098f" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005d Install-map entry missing component key in populate: [l:146{73}]"amd64_networking-mpssvc.resources_31bf3856ad364e35_en-us_dec64a5527731c75" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005e Install-map entry missing component key in populate: [l:142{71}]"amd64_prnlx006.inf-languagepack_31bf3856ad364e35_en-us_3f3836061538b064" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005f Install-map entry missing component key in populate: [l:142{71}]"amd64_prnlx00v.inf-languagepack_31bf3856ad364e35_en-us_0a24838850eed8a4" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000060 Install-map entry missing component key in populate: [l:142{71}]"amd64_prnlx00w.inf-languagepack_31bf3856ad364e35_en-us_a9503b8d1dddb145" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000061 Install-map entry missing component key in populate: [l:142{71}]"amd64_prnlx00z.inf-languagepack_31bf3856ad364e35_en-us_86d349fa84aa3b28" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000062 Install-map entry missing component key in populate: [l:142{71}]"amd64_prnms002.inf-languagepack_31bf3856ad364e35_en-us_0f4e2e4ae11b4862" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000063 Install-map entry missing component key in populate: [l:134{67}]"amd64_tape.inf-languagepack_31bf3856ad364e35_en-us_973842fa62a48c80" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000064 Install-map entry missing component key in populate: [l:168{84}]"msil_microsoft.windows.d..s.writediagprogress_31bf3856ad364e35_none_680feca004dd7d0b" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000065 Install-map entry missing component key in populate: [l:168{84}]"msil_microsoft.windows.d..troubleshootingpack_31bf3856ad364e35_none_1b5b30e0a3b866b7" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000066 Install-map entry missing component key in populate: [l:170{85}]"msil_microsoft.windows.s..owershell.resources_31bf3856ad364e35_en-us_8a9bfe8ff50d064d" [l:28{14}]"6.1.7601.17514"
    2014-08-14 15:02:52, Info                  CSI    00000067 Install-map entry missing component key in populate: [l:138{69}]"msil_rmconfighelper.resources_31bf3856ad364e35_en-us_587cf87bf10d4e8a" [l:28{14}]"6.1.7601.17514"
    2014-08-14 15:02:52, Info                  CSI    00000068 Install-map entry missing component key in populate: [l:160{80}]"wow64_microsoft-windows-powershell-events_31bf3856ad364e35_none_d601b7800debedba" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000069 Install-map entry missing component key in populate: [l:154{77}]"wow64_microsoft-windows-powershell-exe_31bf3856ad364e35_none_51d98b2a035913f7" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000006a Install-map entry missing component key in populate: [l:162{81}]"wow64_microsoft-windows-powershell-message_31bf3856ad364e35_none_89b9ccaee0e1b776" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000006b Install-map entry missing component key in populate: [l:154{77}]"wow64_microsoft-windows-powershell-sip_31bf3856ad364e35_none_51e8f9d0034ad6f7" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000006c Install-map entry missing component key in populate: [l:164{82}]"x86_microsoft-windows-bootconfig.resources_31bf3856ad364e35_en-us_e91165d43a042067" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000006d Install-map entry missing component key in populate: [l:168{84}]"x86_microsoft-windows-l..-lpksetup.resources_31bf3856ad364e35_en-us_c56a4fd729d7a973" [l:28{14}]"6.1.7601.17514"
    2014-08-14 15:02:52, Info                  CSI    0000006e Install-map entry missing component key in populate: [l:168{84}]"x86_microsoft-windows-l..anagement.resources_31bf3856ad364e35_en-us_63d825b64ab5a9be" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000006f Install-map entry missing component key in populate: [l:168{84}]"x86_microsoft-windows-l..serverhpc.resources_31bf3856ad364e35_en-us_7962778a6725523c" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000070 Install-map entry missing component key in populate: [l:166{83}]"x86_microsoft-windows-l..verembeddedsolution_31bf3856ad364e35_none_f5b3c13a343f599a" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000071 Install-map entry missing component key in populate: [l:158{79}]"x86_microsoft-windows-msieftp.resources_31bf3856ad364e35_en-us_cdbac8c0b6c636f9" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000072 Install-map entry missing component key in populate: [l:166{83}]"x86_microsoft-windows-n.._service_runtimeapi_31bf3856ad364e35_none_f8313852616ba684" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000073 Install-map entry missing component key in populate: [l:166{83}]"x86_microsoft-windows-r..stion-detector-core_31bf3856ad364e35_none_f1331bb5f89dd2ba" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000074 Install-map entry missing component key in populate: [l:166{83}]"x86_microsoft-windows-rasrtrfiltr.resources_31bf3856ad364e35_en-us_86e21fc24740da24" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000075 Install-map entry missing component key in populate: [l:160{80}]"x86_microsoft-windows-regsvr32.resources_31bf3856ad364e35_en-us_a61362bfb6bda237" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000076 Install-map entry missing component key in populate: [l:168{84}]"x86_microsoft-windows-s..iprovider.resources_31bf3856ad364e35_en-us_1447213805498c8a" [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:53, Error                 CSI    00000077 (F) STATUS_OBJECT_NAME_NOT_FOUND #1556704# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|KEY_WOW64_64KEY), oa = @0xd3e2e0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[156]"\Registry\Machine\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-security-secedit_31bf3[gle=0xd0000034]
    2014-08-14 15:02:53, Error                 CSI    00000078@2014/8/14:19:02:53.07 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
    [gle=0x80004005]
    2014-08-14 15:02:53, Error                 CSI    00000079 (F) STATUS_OBJECT_NAME_NOT_FOUND #1556703# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 0, da = (KEY_READ), oa = @0xd3e7a0, key = NULL, disp = (null))[gle=0xd0000034]
    2014-08-14 15:02:53, Info                  CBS    NonStart: Failed to get store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-08-14 15:02:53, Info                  CBS    Failed to ensure no startup processing was required. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-08-14 15:02:53, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-08-14 15:02:53, Info                  CBS    Startup processing thread terminated normally
    2014-08-14 15:02:54, Info                  CSI    0000007a@2014/8/14:19:02:54.282 PopulateComponentFamiliesKey - Begin



    • Edited by Methodman85 Friday, August 15, 2014 2:32 PM
    Friday, August 15, 2014 2:29 PM

Answers

All replies

  • Hi

    Have you tried the options in this link:

    http://windows.microsoft.com/en-za/windows/windows-update-error-80070002#1TC=windows-7

    Saturday, August 16, 2014 10:22 AM
  • Hi,

    The issue might be caused by corrupt component.

    Please try to reset windows udpate component.

    How do I reset Windows Update components?

    http://support.microsoft.com/kb/971058

    The last thing we can do is to restore or run a in-place upgrade.

    Tuesday, August 19, 2014 6:41 AM
    Moderator
  • Hello,

    I want to confirm if the issue has been resolved.

    If you have any feedback please feel free to let know.

    Wednesday, August 20, 2014 7:56 AM
    Moderator
  • I am trying the methods listed on this page.

    http://support.microsoft.com/default.aspx?scid=kb;en-US;2509997

    I'll let you know if one of them works before I attempt an in place upgrade.

    Thanks

    Thursday, August 21, 2014 1:51 AM
  • try at an elevated command prompt: sfc /scannow

    or try to do a repair installation (if there are corrupted system files)


    Every second counts..make use of it. Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
    IT Stuff Quick Bytes


    • Edited by cguan Thursday, August 21, 2014 5:41 AM edit
    • Marked as answer by Daniel JiSunModerator Tuesday, August 26, 2014 6:25 AM
    • Unmarked as answer by Methodman85 Tuesday, August 26, 2014 1:22 PM
    Thursday, August 21, 2014 4:02 AM
  • That is not the answer. That is one of the first things I tried.

    Tuesday, August 26, 2014 1:20 PM
  • In place upgrade also did not work. If I select the Online inplace upgrade it just sits there for hours doing nothing.

    If I select the offline inplace upgrade, I receive an error.

    Tuesday, August 26, 2014 1:21 PM
  • Hi,

    Sorry to hear that in-place upgrade is still failed. It also indicates the operating system is non-recoverable.

    You may have to rebuild the server.

    If rebuilding is not an acceptable solution, you can open a ticket with CSS support.

    http://support.microsoft.com/gp/profsup/en-au

    Wednesday, August 27, 2014 3:02 AM
    Moderator
  • Hi,

    Sorry to hear that in-place upgrade is still failed. It also indicates the operating system is non-recoverable.

    You may have to rebuild the server.

    If rebuilding is not an acceptable solution, you can open a ticket with CSS support.

    http://support.microsoft.com/gp/profsup/en-au

    Hi Daniel, the price indicated on the site. Is it the price until the incident is resolved? (no matter whether it takes days or weeks)

    Every second counts..make use of it. Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
    IT Stuff Quick Bytes

    Wednesday, August 27, 2014 4:57 AM
  • Hi Cguan,

    As far as I know, yes. The ticket is kept open until the issue is resolved or you tell them to close it.

    For detail information I think you need contact with them.

    Thursday, August 28, 2014 1:16 AM
    Moderator