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outlook web access works outwith office but not within RRS feed

  • Question

  • I can manage to connect to Outlook Web Access when I am out of the office from my home PC.

    I have several computers in my office and it would be good if I could login to OWA on any PC. When I try this the system asks for a username and password. I type my normal username and password in but it does not work. If I type my router username and password it then takes me to the router configuration window.  Perhaps OWA only works when you trying to access your mail externally? 

    Thursday, May 10, 2012 10:23 AM

Answers

  • Hi

    It sounds like the internal DNS name that you are using for OWA is actually pointing at your router.

    Steve

    Thursday, May 10, 2012 10:38 AM
  • On Thu, 10 May 2012 14:40:12 +0000, nivlektech wrote:
     
    >Hi there and thanks for that ... do you know what I need to do to configure the DNS settings on the server, or maybe I need to do this somewhere else?
     
    Do you have an external and an internal DNS server?
     
    The external DNS server should publish the IP address used to connect
    from the Internet.
     
    The internal DNS should publish the address used to connect to OWA
    from within your LAN. If you have just one CAS then it'll probably be
    that machine's IP address.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Thursday, May 10, 2012 9:25 PM

All replies

  • Hi

    It sounds like the internal DNS name that you are using for OWA is actually pointing at your router.

    Steve

    Thursday, May 10, 2012 10:38 AM
  • Hi there and thanks for that ... do you know what I need to do to configure the DNS settings on the server, or maybe I need to do this somewhere else?
    Thursday, May 10, 2012 2:40 PM
  • On Thu, 10 May 2012 14:40:12 +0000, nivlektech wrote:
     
    >Hi there and thanks for that ... do you know what I need to do to configure the DNS settings on the server, or maybe I need to do this somewhere else?
     
    Do you have an external and an internal DNS server?
     
    The external DNS server should publish the IP address used to connect
    from the Internet.
     
    The internal DNS should publish the address used to connect to OWA
    from within your LAN. If you have just one CAS then it'll probably be
    that machine's IP address.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Thursday, May 10, 2012 9:25 PM
  • I'm not sure whether I have an internal and external DNS. I have run the ipconfig /all command and it displays just one number for DNS Servers. Is there a way of finding out what the Internal DNS server is?
    Friday, May 11, 2012 12:23 PM
  • On Fri, 11 May 2012 12:23:47 +0000, nivlektech wrote:
     
    >I'm not sure whether I have an internal and external DNS. I have run the ipconfig /all command and it displays just one number for DNS Servers. Is there a way of finding out what the Internal DNS server is?
     
    It's probably your domain controller. And machines on your LAN should
    be configured to use it.
     
    Your domain name is in some ISP's DNS serever with its SOA and NS
    records. Whether your ISP manages your external DNS only you can tell
    because you haven't said what your domain name is.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Saturday, May 12, 2012 1:20 AM