Someone is remotely or not so remotely running my computer. RRS feed

  • Question

  • Someone has taken over this laptop. I didn't see but one piece of activity in my google acct that I didn't recognize. Sometimes they take over the screen THEY HAVE COMPLETELY LOCKED ME OUT OF MY ROUTER. I NEED THIS person gone b/c they've caused me to lose decades of photos and thousands of contacts. I also want some software that takes a photo every time someone accesses my laptop. I have an arris modem from Spectrum and I know it's got 2 bk doors on it.....I'm a single mom in college trying to get my paralegal degree. I can't afford another computer. If anyone could help I would very much appreciate it and thanks in advance.
    Thursday, April 26, 2018 4:31 PM