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I just updated from Office 2013 to Office 2016. RRS feed

  • Question

  • My Outlook data files were previously corrupted, and I am trying to repair them. The program Scanpst.exe does not exist on my computer/ How do I get it?

    Documentation on your site(s) says the program is there. Why the discrepancy and how do I get around this impasse?

    Thursday, March 30, 2017 11:16 PM

All replies

  • Did you look for it in C:\Program Files (x86)\Microsoft Office\root\Office16 ?

    Try pasting this line in the address bar if you use 32bit office (most people do): C:\Program Files (x86)\Microsoft Office\root\Office16\SCANPST.EXE

    This should work for 64bit: C:\Program Files\Microsoft Office\root\Office16\SCANPST.EXE



    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Friday, March 31, 2017 12:29 AM
  • Hi,

    Just checking to see whether the information above is helpful for you. Please feel free to let us know if you need further assistance on this.

    Regards,

    Ethan Hua


    Please remember to mark the replies as answers if they helped.
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    Thursday, April 6, 2017 9:11 AM