Problem Event Name: BlueScreen RRS feed

  • Question

  • ok... here is the code I have received...How do I even begin to fix it??

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.
      Locale ID: 1033
    Additional information about the problem:
      BCCode: 7a
      BCP1: FFFFF8A0037A66F8
      BCP2: FFFFFFFFC0000185
      BCP3: 000000008C5738A0
      BCP4: FFFFF960003A67E4
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 768_1
    Files that help describe the problem:

    Friday, April 12, 2013 2:07 PM


  • You need to download a tool to allow you to open the minidump file such as WhoCrashed. Then you need to open the .dmp file shown in the location C:\Windows\Minidump and the application will point you to the driver or file that has caused the issue.


    Mike Parker MCTS http://www.tlptech.co.uk

    Monday, April 15, 2013 12:46 PM