locked
Adding A records RRS feed

  • Question

  • Hello

    I have contacted my public domain provider to add A records...they said I need to create a sub domain first and then add records..

    what is it I need to do now?

    I have 4 A records

    sip.abc.com

    webconf.abc.com

    av.abc.com

    access.abc.com

    I have no idea what a sub domain is and does it change my configuration or urls?

    Friday, November 25, 2016 7:58 AM

Answers

  • Hi Lexi,

    Welcome to our forum.

    As I am concerned, you could not create subdomain in your organization for adding 4 records in ISP. I suggest you contact your ISP again and tell them that you just add 4 records. If they give you same result that you need to create subdomain, please refer to Shankar’s suggestion to ask to them why you should create subdomain.

    If there are any questions or issues, please be free to let me know.

    Best Regards,
    Jim Xu
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
    • Edited by jim-xu Wednesday, November 30, 2016 9:42 AM
    • Proposed as answer by jim-xu Monday, December 5, 2016 9:20 AM
    • Marked as answer by Lexi Mace Wednesday, December 7, 2016 11:47 AM
    Wednesday, November 30, 2016 9:42 AM

All replies

  • Deleted
    Friday, November 25, 2016 8:49 AM
  • I dont knw they just said I need to create sub domain before adding these records..what does it mean? and does it change my configuration or urls?
    Friday, November 25, 2016 9:02 AM
  • Hi Lexi,

    Welcome to our forum.

    As I am concerned, you could not create subdomain in your organization for adding 4 records in ISP. I suggest you contact your ISP again and tell them that you just add 4 records. If they give you same result that you need to create subdomain, please refer to Shankar’s suggestion to ask to them why you should create subdomain.

    If there are any questions or issues, please be free to let me know.

    Best Regards,
    Jim Xu
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
    • Edited by jim-xu Wednesday, November 30, 2016 9:42 AM
    • Proposed as answer by jim-xu Monday, December 5, 2016 9:20 AM
    • Marked as answer by Lexi Mace Wednesday, December 7, 2016 11:47 AM
    Wednesday, November 30, 2016 9:42 AM
  • Hi Lexi, 

    Are you with On premise Skype for business or Hybrid mode


    Linus || Please mark posts as answers/helpful if it answers your question.

    Thursday, December 1, 2016 4:39 PM