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please help me bug errors when send email to customer from Exchange. RRS feed

  • Question

  • Dear Team,

    i'm send email from exchange server online to my customer. but their can't not received and forward this warning.

    Please help me check it.

    thanks

    Son

    "

    postmaster@allmabuchi.mabuchi-motor.co.jp

     

    Tuesday, March 06, 2012 10:20 PM

    To:

     vdmedb@vdm.mabuchi-motor.co.jp 

    This type of message isn't fully supported in Conversation mode. Click hereto open the full version, which may show you more details or features.

    Delivery has failed to these recipients or groups:

    vdmedb@vdm.mabuchi-motor.co.jp
    A problem occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your helpdesk.






    Diagnostic information for administrators:

    Generating server: ananke.allmabuchi.mabuchi-motor.co.jp

    vdmedb@vdm.mabuchi-motor.co.jp
    #< #4.4.6> #SMTP#

    Original message headers:

    Received: from mail.mabuchi-motor.co.jp ([10.250.101.181]) by

     ananke.allmabuchi.mabuchi-motor.co.jp with Microsoft SMTPSVC(5.0.2195.6713);

           Wed, 7 Mar 2012 15:17:37 +0900

    Received: from ananke.allmabuchi.mabuchi-motor.co.jp (unknown

     [192.168.200.12])     by mail.mabuchi-motor.co.jp (Postfix) with ESMTP id

     4D1592CA6FC   for <vdmedb@vdm.mabuchi-motor.co.jp>; Wed,  7 Mar 2012 15:17:55

     +0900 (JST)

    Received: from mail.mabuchi-motor.co.jp ([10.250.101.181]) by

     ananke.allmabuchi.mabuchi-motor.co.jp with Microsoft SMTPSVC(5.0.2195.6713);

             Wed, 7 Mar 2012 15:06:37 +0900

    Received: from ananke.allmabuchi.mabuchi-motor.co.jp (unknown

     [192.168.200.12])       by mail.mabuchi-motor.co.jp (Postfix) with ESMTP id

     421F82CA862     for <vdmedb@vdm.mabuchi-motor.co.jp>; Wed,  7 Mar 2012 15:06:55

     +0900 (JST)

    Received: from mail.mabuchi-motor.co.jp ([10.250.101.181]) by

     ananke.allmabuchi.mabuchi-motor.co.jp with Microsoft SMTPSVC(5.0.2195.6713);

       Wed, 7 Mar 2012 14:55:37 +0900

    Received: from ananke.allmabuchi.mabuchi-motor.co.jp (unknown

     [192.168.200.12]) by mail.mabuchi-motor.co.jp (Postfix) with ESMTP id

     599BE2CA864       for <vdmedb@vdm.mabuchi-motor.co.jp>; Wed,  7 Mar 2012 14:55:55

     +0900 (JST)

    Received: from mail.mabuchi-motor.co.jp ([10.250.101.181]) by

     ananke.allmabuchi.mabuchi-motor.co.jp with Microsoft SMTPSVC(5.0.2195.6713);

         Wed, 7 Mar 2012 14:44:37 +0900

    Received: from ananke.allmabuchi.mabuchi-motor.co.jp (unknown

     [192.168.200.12])   by mail.mabuchi-motor.co.jp (Postfix) with ESMTP id

     1C75D2CA864 for <vdmedb@vdm.mabuchi-motor.co.jp>; Wed,  7 Mar 2012 14:44:55

     +0900 (JST)

    Received: from mail.mabuchi-motor.co.jp ([10.250.101.181]) by

     ananke.allmabuchi.mabuchi-motor.co.jp with Microsoft SMTPSVC(5.0.2195.6713);

           Wed, 7 Mar 2012 14:34:34 +0900

    Received: from ananke.allmabuchi.mabuchi-motor.co.jp (unknown

     [192.168.200.12])     by mail.mabuchi-motor.co.jp (Postfix) with ESMTP id

     5FDDD2CA6FC   for <vdmedb@vdm.mabuchi-motor.co.jp>; Wed,  7 Mar 2012 14:34:52

     +0900 (JST)

    Received: from mail.mabuchi-motor.co.jp ([10.250.101.181]) by

     ananke.allmabuchi.mabuchi-motor.co.jp with Microsoft SMTPSVC(5.0.2195.6713);

             Wed, 7 Mar 2012 14:34:34 +0900

    Received: from ananke.allmabuchi.mabuchi-motor.co.jp (unknown

     [192.168.200.12])       by mail.mabuchi-motor.co.jp (Postfix) with ESMTP id

     CEB252CA6FC     for <vdmedb@vdm.mabuchi-motor.co.jp>; Wed,  7 Mar 2012 14:34:51

     +0900 (JST)

    Received: from mail.mabuchi-motor.co.jp ([10.250.101.181]) by

     ananke.allmabuchi.mabuchi-motor.co.jp with Microsoft SMTPSVC(5.0.2195.6713);

       Wed, 7 Mar 2012 14:34:33 +0900

    Received: from post01.secomtrust.net (unknown [61.114.189.120]) by

     mail.mabuchi-motor.co.jp (Postfix) with ESMTP id 855812CA6FC       for

     <vdmedb@vdm.mabuchi-motor.co.jp>; Wed,  7 Mar 2012 14:34:51 +0900 (JST)

    Received: from iron03.secomtrust.net (imss01 [10.3.4.41])     by

     post01.secomtrust.net (Postfix) with ESMTP id 72E0F6439        for

     <vdmedb@vdm.mabuchi-motor.co.jp>; Wed,  7 Mar 2012 14:34:51 +0900 (JST)

    X-IronPort-Anti-Spam-Filtered: true

    X-IronPort-Anti-Spam-Result: AgEFAOLyVk9zTujI/2dsb2JhbABDgkWCb65Xf4EHgXQFBQEBBCMEUhACAQYCAwEeIAICAjAlAQEEDgUIhUAHgicQAqdfkiaPWjNjBKVVgmOBXA

    "


    Thursday, March 8, 2012 3:06 AM

Answers

  • Just a quick glance at the route the email takes, it looks like there is a routing loop here.

    The two servers involved are - mail.mabuchi-motor.co.jp and ananke.allmabuchi.mabuchi-motor.co.jp

    So the question is, where are these servers and why are they doing this?   The second server, ananke.allmabuchi.mabuchi-motor.co.jp, is not internet accessible, so this is probably an internal routing issue.  Are both these servers Exchange Servers?  

    I ran a SMTPDiag from my Exchange server and this is what I saw: (this confirms the issue is internal as this email works)

    Checking MX servers listed for vdmedb@vdm.mabuchi-motor.co.jp.
    Connecting to irlb.secomtrust.net [61.114.188.199] on port 25.
    Received:
    220 iron04.secomtrust.net ESMTP

    Sent:
    ehlo <my domain>

    Received:
    250-iron04.secomtrust.net
    250-8BITMIME
    250 SIZE 10485760

    Sent:
    mail from: <my email address>

    Received:
    250 sender <my email address> ok

    Sent:
    rcpt to: vdmedb@vdm.mabuchi-motor.co.jp

    Received:
    250 recipient <vdmedb@vdm.mabuchi-motor.co.jp> ok

    Sent:
    quit

    Received:
    221 iron04.secomtrust.net

    Successfully connected to irlb.secomtrust.net.


    JAUCG

    • Proposed as answer by Castinlu Monday, March 12, 2012 5:03 AM
    • Marked as answer by Castinlu Sunday, March 18, 2012 4:46 AM
    Thursday, March 8, 2012 4:23 AM

All replies

  • Just a quick glance at the route the email takes, it looks like there is a routing loop here.

    The two servers involved are - mail.mabuchi-motor.co.jp and ananke.allmabuchi.mabuchi-motor.co.jp

    So the question is, where are these servers and why are they doing this?   The second server, ananke.allmabuchi.mabuchi-motor.co.jp, is not internet accessible, so this is probably an internal routing issue.  Are both these servers Exchange Servers?  

    I ran a SMTPDiag from my Exchange server and this is what I saw: (this confirms the issue is internal as this email works)

    Checking MX servers listed for vdmedb@vdm.mabuchi-motor.co.jp.
    Connecting to irlb.secomtrust.net [61.114.188.199] on port 25.
    Received:
    220 iron04.secomtrust.net ESMTP

    Sent:
    ehlo <my domain>

    Received:
    250-iron04.secomtrust.net
    250-8BITMIME
    250 SIZE 10485760

    Sent:
    mail from: <my email address>

    Received:
    250 sender <my email address> ok

    Sent:
    rcpt to: vdmedb@vdm.mabuchi-motor.co.jp

    Received:
    250 recipient <vdmedb@vdm.mabuchi-motor.co.jp> ok

    Sent:
    quit

    Received:
    221 iron04.secomtrust.net

    Successfully connected to irlb.secomtrust.net.


    JAUCG

    • Proposed as answer by Castinlu Monday, March 12, 2012 5:03 AM
    • Marked as answer by Castinlu Sunday, March 18, 2012 4:46 AM
    Thursday, March 8, 2012 4:23 AM
  • Just a quick glance at the route the email takes, it looks like there is a routing loop here.

    The two servers involved are - mail.mabuchi-motor.co.jp and ananke.allmabuchi.mabuchi-motor.co.jp

    So the question is, where are these servers and why are they doing this?   The second server, ananke.allmabuchi.mabuchi-motor.co.jp, is not internet accessible, so this is probably an internal routing issue.  Are both these servers Exchange Servers?  

    I ran a SMTPDiag from my Exchange server and this is what I saw: (this confirms the issue is internal as this email works)

    Checking MX servers listed for vdmedb@vdm.mabuchi-motor.co.jp.
    Connecting to irlb.secomtrust.net [61.114.188.199] on port 25.
    Received:
    220 iron04.secomtrust.net ESMTP

    Sent:
    ehlo <my domain>

    Received:
    250-iron04.secomtrust.net
    250-8BITMIME
    250 SIZE 10485760

    Sent:
    mail from: <my email address>

    Received:
    250 sender <my email address> ok

    Sent:
    rcpt to: vdmedb@vdm.mabuchi-motor.co.jp

    Received:
    250 recipient <vdmedb@vdm.mabuchi-motor.co.jp> ok

    Sent:
    quit

    Received:
    221 iron04.secomtrust.net

    Successfully connected to irlb.secomtrust.net.


    JAUCG

    Thanks JAUCG so much.

    Friday, March 9, 2012 3:35 AM
  • No problem.  If this answered your question, please mark this Answered.  If not, let me know what else you need.  Thanks.


    JAUCG

    Friday, March 9, 2012 2:15 PM