Error occurs while opening the AIP/MIP protected office files from Content Server RRS feed

  • Question

  • Hi Guys,

    In our environment we are using SAP Content Server(DMS) and AIP/MIP. We encrypted the office file using AIP/MIP and uploaded to SAP Content Server(DMS) and then downloading the same encrypted file from SAP Content Server(DMS)

    We are getting error as "Error while opening document". Also, if we download the unencrypted office file from SAP Content Server(DMS) then the office file is getting opened automatically in the office application.

    Best regards,

    Kathirvel Nagaraj

    Thursday, April 4, 2019 10:44 AM