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Driver State Power Failure - Blue Screen of Death RRS feed

  • Question

  • I recently upgraded to the newest model of Alienware M17x laptops and have spent the past few days partitioning the harddrive, installing drivers, re-installing all my programs and transferring all my data and what-not. After having everything set up, I experienced several instances of the BSOD with the DRIVER_STATE_POWER_FAILURE message. I couldn't figure out what was causing this error, so for the most part I ignored it to see if I could force it to occur and determine the problem. The blue screen continued to pop-up at random times for seemingly no reason, and I could not determine how to fix it myself. Just to be safe and since I had the time, I did a clean re-installation of the Windows 7 OS, re-installed all the drivers, and then all my programs. Later that night/morning, I was sitting on a webpage just simply reading, turned away to grab my phone and then turned back to once again see the same BSOD. I was not doing anything more than viewing a webpage, and had nothing running in the background more than I ever had (AIM, Skype, Steam). Basically, I've now come here for help. Here is the log for the dump file (.dmp) for the crash as copied from WinDbg:

     

    ========================================================

     

    DRIVER_POWER_STATE_FAILURE (9f)

    A driver is causing an inconsistent power state.

    Arguments:

    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time

    Arg2: fffffa8004f8ba20, Physical Device Object of the stack

    Arg3: fffff800041484d8, Functional Device Object of the stack

    Arg4: fffffa8004841860, The blocked IRP

     

    Debugging Details:

    ------------------

    DRVPOWERSTATE_SUBCODE:  3

    IMAGE_NAME:  pci.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc117

    MODULE_NAME: pci

    FAULTING_MODULE: fffff88000f68000 pci

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    BUGCHECK_STR:  0x9F

    PROCESS_NAME:  System

    CURRENT_IRQL:  2

    STACK_TEXT:  

    fffff800`04148488 fffff800`02cf8383 : 00000000`0000009f 00000000`00000003 fffffa80`04f8ba20 fffff800`041484d8 : nt!KeBugCheckEx

    fffff800`04148490 fffff800`02c952ae : fffff800`041485c0 fffff800`041485c0 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29270

    fffff800`04148530 fffff800`02c94de6 : fffff880`00f312b0 00000000`0000fecc 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66

    fffff800`041485a0 fffff800`02c954ce : 00000002`5e85b295 fffff800`04148c18 00000000`0000fecc fffff800`02e07c08 : nt!KiProcessExpiredTimerList+0xc6

    fffff800`04148bf0 fffff800`02c94cc7 : 00000000`76233bc2 00000000`0000fecc 00000000`76233b68 00000000`000000cc : nt!KiTimerExpiration+0x1be

    fffff800`04148c90 fffff800`02c91eea : fffff800`02e03e80 fffff800`02e11c40 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277

    fffff800`04148d40 00000000`00000000 : fffff800`04149000 fffff800`04143000 fffff800`04148d00 00000000`00000000 : nt!KiIdleLoop+0x5a

     

    STACK_COMMAND:  kb

    FOLLOWUP_NAME:  MachineOwner

    FAILURE_BUCKET_ID:  X64_0x9F_3_ACPI_IMAGE_pci.sys

    BUCKET_ID:  X64_0x9F_3_ACPI_IMAGE_pci.sys

    ========================================================

     

    Wednesday, June 8, 2011 7:12 PM

Answers

  • fffff880`01400000 fffff880`0143a000   fvevol     (deferred)             
        Image path: \SystemRoot\System32\DRIVERS\fvevol.sys
        Image name: fvevol.sys
        Timestamp:        Sat Sep 26 03:34:26 2009 (4ABD7DB2)
        CheckSum:         00040C69
        ImageSize:        0003A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    fffff880`0143a000 fffff880`01444000   EMSC       (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\EMSC.SYS
        Image name: EMSC.SYS
        Timestamp:        Fri Jun 19 21:35:47 2009 (4A3BF6A3)
        CheckSum:         0000C68C
        ImageSize:        0000A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    fffff880`01444000 fffff880`0145a000   disk       (deferred) 
    This is an example of the output. I see that all of drivers dates of 2009 / 2010.
    Please install latest Windows Updates and contact DELL Technical Support.

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    • Marked as answer by Leo Huang Wednesday, June 15, 2011 8:09 AM
    Friday, June 10, 2011 6:42 PM

All replies

  • Bug Check Code 0x9F: http://msdn.microsoft.com/en-us/library/ff559329(v=VS.85).aspx

    pci.sys is not the real driver that caused the problem. You can use Driver Verifier to detect the faulty driver.

    You can start by updating all possible drivers. Also, run a full scan on your disks and uninstall malware programs.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    Thursday, June 9, 2011 8:11 AM
  • I've updated/re-installed all my drivers several times as well as preformed a clean re-installation of my OS along with re-installation of all the drivers as stated before; I am positive my drivers are up to date. And, considering this computer is also brand new and the new OS has only been installed for two days now, I am also positive there is no malware on this computer and I have a scan run every night.

     

    P.S. While I was typing this the first time, the same Blue Screen occured.

    Thursday, June 9, 2011 6:05 PM
  • Upload dump files like suggested or contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    Thursday, June 9, 2011 6:14 PM
  • How would you like to me upload it?
    Thursday, June 9, 2011 7:42 PM
  • Use Microsoft Skydrive to upload it. I would like to give a look at it.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    Thursday, June 9, 2011 7:58 PM
  • Link: http://cid-14238277ff1023b4.skydrive.live.com/redir.aspx?resid=14238277FF1023B4!104
    Thursday, June 9, 2011 8:14 PM
  • I see that most of drivers have not been updated since 2009. Please download and install latest drivers.

    Also, please install latest updates for your OS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    Friday, June 10, 2011 7:59 AM
  • I have had this computer for a week now, it is brand new and the model didn't even exist in 2009. Every driver on this computer is up-to-date with what was provided to me on the resource CD that came with the computer and online through the Dell website. There is no way any driver is out-of-date aside from there being no updates to those drivers since 2009. Every Windows update has also been installed as they were available to me. 

     

    Friday, June 10, 2011 6:16 PM
  • fffff880`01400000 fffff880`0143a000   fvevol     (deferred)             
        Image path: \SystemRoot\System32\DRIVERS\fvevol.sys
        Image name: fvevol.sys
        Timestamp:        Sat Sep 26 03:34:26 2009 (4ABD7DB2)
        CheckSum:         00040C69
        ImageSize:        0003A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    fffff880`0143a000 fffff880`01444000   EMSC       (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\EMSC.SYS
        Image name: EMSC.SYS
        Timestamp:        Fri Jun 19 21:35:47 2009 (4A3BF6A3)
        CheckSum:         0000C68C
        ImageSize:        0000A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    fffff880`01444000 fffff880`0145a000   disk       (deferred) 
    This is an example of the output. I see that all of drivers dates of 2009 / 2010.
    Please install latest Windows Updates and contact DELL Technical Support.

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    • Marked as answer by Leo Huang Wednesday, June 15, 2011 8:09 AM
    Friday, June 10, 2011 6:42 PM