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CREACONADDC_41_Critical_Microsoft-Windows-Kernel-Power_System_5/12/2015 2:51:35 PM RRS feed

  • Question

  • The "Local Server" and "All Servers" sections in my Server Manager dashboard were RED with a red "1" next to Events.  Clicking on that yielded the above message.  I then clicked on the "Go to Local Server" button and located the same message in the Event Viewer. Clicking on that event displayed the following message:

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    That, of course, is true, because the computer had frozen, and I had to use the power button to shut it down .  My questions now, however, are; 1) what can/must I do now to remove the red messages in the Local/All Server sections, and 2) are there any after effects of this that need to be addressed?


    Capt. Dinosaur

    Wednesday, May 13, 2015 2:24 PM

Answers

  • Hi Capt. Dinosaur

    Please first try the following KB solution:

    Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

    https://support.microsoft.com/en-us/kb/2028504#method3

    I’m glad to be of help to you!


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    • Proposed as answer by Alex Lv Monday, June 1, 2015 2:03 AM
    • Marked as answer by Capt. Dinosaur Monday, June 1, 2015 4:09 PM
    Monday, May 18, 2015 8:26 AM

All replies

  • Hi Capt. Dinosaur

    Please first try the following KB solution:

    Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

    https://support.microsoft.com/en-us/kb/2028504#method3

    I’m glad to be of help to you!


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    • Proposed as answer by Alex Lv Monday, June 1, 2015 2:03 AM
    • Marked as answer by Capt. Dinosaur Monday, June 1, 2015 4:09 PM
    Monday, May 18, 2015 8:26 AM
  • Hi Alex, and thank you for your response.  It fixed the problem straightaway.

    Capt. Dinosaur

    Monday, June 1, 2015 4:09 PM