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DLP (Data Loss Prevention) rule error......

    Question

  • Hi All,

    On Exchange server 2013 CU8, I am trying to create a Policy Tip. 

    If an email is sent to yahoo.com and hotmail.com a policy tip should be displayed to the sender, but they can override it with business justification.

    I create a custom DLP policy and then based upon the scenario, I create the rule but while trying to save the rule it gives error.

    "One of the conditions you specified can't be used for rules where you want to notify the sender. Error details: The NotifySender action isn't compatible with 'RecipientDomainIs' predicate."

    Any idea or work around to achieve the scenario is appreciated. 

    Thanks.


    Gautam.

    Sunday, August 7, 2016 7:14 AM

Answers

  • Hi Gautham,

    Even i get the same below error on the Exchange 2013 Environment when trying to achieve the above scenario

    "One of the conditions you specified can't be used for rules where you want to notify the sender. Error details: The NotifySender action isn't compatible with 'RecipientDomainIs' predicate

    I don't think so there is any way to achieve this via DLP only for few external Domains , because its difficult to query only those specific mentioned external domains and exclude the rest of external domains in the DLP policies , Templates and in the transport pipeline.


    Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish (MVP)

    • Marked as answer by G2009 Monday, August 8, 2016 8:37 AM
    Sunday, August 7, 2016 10:48 AM

All replies

  • You want user to get a notification when they type in an external email address only Yahoo and Hotmail in the "To" box or "CC"
    As far i know its not achievable for this request via DLP only for few external domains .

    There is option to get notified only for all external domains 


    Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish (MVP)

    Sunday, August 7, 2016 8:16 AM
  • Thanks for the reply, since the DLP rule wizard gives an option, hence it seems it's possible. 

    Can you advise some workaround, etc. to achieve this.


    Gautam.

    Sunday, August 7, 2016 8:38 AM
  • Hi Gautham,

    Even i get the same below error on the Exchange 2013 Environment when trying to achieve the above scenario

    "One of the conditions you specified can't be used for rules where you want to notify the sender. Error details: The NotifySender action isn't compatible with 'RecipientDomainIs' predicate

    I don't think so there is any way to achieve this via DLP only for few external Domains , because its difficult to query only those specific mentioned external domains and exclude the rest of external domains in the DLP policies , Templates and in the transport pipeline.


    Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish (MVP)

    • Marked as answer by G2009 Monday, August 8, 2016 8:37 AM
    Sunday, August 7, 2016 10:48 AM
  • Hi Satish,

    if you find any way to achieve this then please share.


    Gautam.

    Monday, August 8, 2016 8:37 AM
  • Hi,

    I test it with the same result, so we can't do this because the error "NotifySender action isn't compatible with 'RecipientDomainIs' predicate"

    I can't think of other better workaround except configuring MailTips for all mailboxes in your organization.

    https://technet.microsoft.com/en-us/library/dd638199(v=exchg.150).aspx

    Get-Mailbox | Set-Mailbox -MailTip "You are sending message to outside of organization, if recipient domain is hotmail.com or yahoo.com, please pay attention to sensitive information in message"

    For more information about DLP, please refer to this document

    https://technet.microsoft.com/en-us/library/dd638199(v=exchg.150).aspx

    Best Regards.


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Lynn-Li
    TechNet Community Support


    Monday, August 8, 2016 9:11 AM
    Moderator