Hi,
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, the issue might be caused by the advanced key setting of input language. Please determine if the following steps can fix it:
1.Click
Start > Control Panel > Change keyboards or other input methods under
Clock, Language, and Region
2.Click
Change keyboards…
3.Click
Advanced Key Settings tab> highlight Between input languages under
Hot keys for input languages section.
4.Click
Change Key Sequence…, set the Switch Input Language as Left Alt + Shift, Click Ok.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Sincerely
Rex Zhang
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