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Windows Explorer Address bar clears itself RRS feed

  • Question

  • My computer is really smart. It even learned a new trick!!!  When typing an address into the Windows Explorer Address bar (sometime refered to as the My Computer Address bar), I can get in a few characters and then everything get cleared out. I have run Antivirus and Anti-spyware tools without any warnings. I have co-workers who are experiencing the same symptoms. I was wondering if anyone has managed to resolve this issue as my google searches only reveal people experiencing the problem or blaming it in WiFi or VPN software (neither of wich is installed on my Desktop PC)
    Tuesday, March 3, 2009 10:43 PM

Answers

  • The true answer to this problem was NOT a virus, was NOT contact Microsoft Security team (though it did help) but the issue is with Live Messenger v8. The problem is resolved by upgrading to Live Messenger v14 for everybody.
    • Marked as answer by Adrient Friday, March 13, 2009 2:13 PM
    Friday, March 13, 2009 2:13 PM

All replies

  •  

    Hi Adrient, based on the current symptom, I suggest you try a free online virus scan on the following site:

    http://safety.live.com

     

    For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates.


    Sean Zhu - MSFT
    Thursday, March 5, 2009 6:42 AM
    Moderator
  • Finished the Live scan without detecting any viruses or spyware.

    I did discover the cause of the issue. It appears to be a security hole or bug in Live Messanger released in one of the recent Microsoft updates. For security reasons I am a bit reluctant to post the cause on a public message board as I feel it could be exploited
    Friday, March 6, 2009 3:43 PM
  • Hi Adrient,
    Please feel free to report the issue to secure@microsoft.com
    More information about the Microsoft Security Response Center can be found on this page: http://www.microsoft.com/security/msrc/default.mspx

    Thanks,

    Alexander Sklar

    This post is provided "as is" and confers no rights
    Saturday, March 7, 2009 10:21 AM
    Answerer
  • The true answer to this problem was NOT a virus, was NOT contact Microsoft Security team (though it did help) but the issue is with Live Messenger v8. The problem is resolved by upgrading to Live Messenger v14 for everybody.
    • Marked as answer by Adrient Friday, March 13, 2009 2:13 PM
    Friday, March 13, 2009 2:13 PM
  • I had the same problem but with a different cause. I found that when I was logged into hotmail in IE8 the problem occurred. As soon as I log out of Hotmail the problem stops. The problem didn't occur when I was using IE7. Also the problem doesn't occur when I use Hotmail in Firefox, Chrome or Safari. I am using Windows XP.

    I'm just posting this here in case others have the same problem because I had a very hard time finding the cause. I had to reboot and then start programs one by one testing windows explorer after I started each application. I hope this helps someone.


    • Proposed as answer by Rick131 Friday, January 28, 2011 1:53 PM
    Monday, November 15, 2010 10:45 PM
  • I just had to reply because I have been having the same problem for months and don't have Live installed. Never thought it was related to Hotmail page open in IE8.

    Some programs affect others in strange ways. I use an old version of PC Anywhere and when it is activated the mouse goes to the center of the screen in intervals.

    Thanks Andrew!

    Friday, January 28, 2011 1:52 PM
  • This just happened to someone in our office. No Windows Messenger installed. 

    IE8 with Hotmail open.

    Windows XP SP3 all patches.

    Windows Explorer open.

    When you type something in the Windows Explorer address bar it gets reset before you can finish. 

    Anyone have a solution? Should we install Messenger and see if it fixes it?

    Tuesday, March 8, 2011 9:05 PM
  • This just happened to someone in our office. No Windows Messenger installed. 
    IE8 with Hotmail open.
    Windows XP SP3 all patches.
    Windows Explorer open.
    When you type something in the Windows Explorer address bar it gets reset before you can finish. 
    Anyone have a solution? Should we install Messenger and see if it fixes it?

    Try to uninstall Bing Bar or switch it off with MSconfig utility (find mswinext.exe or MSN Toolbar there).

    • Edited by Igor Ulomov Thursday, October 6, 2011 12:20 PM
    • Proposed as answer by JandersonDE Monday, November 7, 2011 7:22 PM
    Thursday, October 6, 2011 12:20 PM
  • The problem is with a autofill option either somewhere on Internet Explorer or Windows explorer .

    It has happened to me in the past and when I find the right location I will post it here.

    Monday, November 7, 2011 7:24 PM
  • The problem is with a autofill option either somewhere on Internet Explorer or Windows explorer .
    It has happened to me in the past and when I find the right location I will post it here.

    Indeed, it may work:
    Switch it off (Internet Explorer 8): 
    Tools -> Internet Options -> Advanced -> Browsing -> Use inline AutoComplete (outside of internet Explorer)

    Saturday, December 3, 2011 12:53 PM
  • Thanks so much Andrew - this bug has been driving me nuts!  Closed IE Hotmail and now I can type server names into Explorer at my leisure..!!  (No real surprise it's blue on blue..)
    • Edited by Mictomac Wednesday, May 9, 2012 8:18 AM
    Wednesday, May 9, 2012 8:15 AM
  • I have the same issue.

    For me it happens only when I have Skype open.

    As soon as I close it the address bar problem dissappears.

    Thursday, June 26, 2014 8:57 AM