Error has occured: The application has failed to start RRS feed

  • Question

  • Hi, I'm working in Word 2010 in the merge area. When I'm going to start and new recipient list, this error shows up:

    Error has occured: the application has failed to start because its side by side configuration is incorrect. Please see the application event log for more details.

    Sorry, I'm not a technical person and don't know where the application event even is. Could anyone can help me? Thanks.

    Monday, March 26, 2012 5:35 PM