Microsoft Secureway Solution hangs or disconnects RRS feed

  • Question

  • Hi,

    I am using both MS Secureway and Terminal Service in a server-client architecture. Server is in Data-Center in US and clients access from India over MPLS. 

    My problem is people working on Secureway complain a lot about slowness/screen-hang/disconnection, while during that period people using Terminal Service (RDP) works fine. One more difference is Secureway users have Thin Clients with Windows Embedded, while Terminal Service users have Desktop with Windows 10.

    The latency between host to server is 220-230ms.

    Can someone please help with base-lining the problem statement or also with a probable solution

    Sunday, April 8, 2018 11:54 AM