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Outlook Intermittently disconnecting \ trying to connect to server

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I have:
set the emails up on a different machine and they stay connected.
updated drivers
updated Windows
updated Office
network reset
uninstalled and re-installed Office Home and Business 2016
sfc scan
created a new Outlook profile
set emails up on new Windows profile

Emails have fairly recently move to O365

Any ideas please?

Friday, April 19, 2019 2:51 PM

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Hi lr1516,

Does this issue only occur to one specific computer?

Have you installed some anti-virus software on this PC? As far as I know, these programs will intergrate with Outlook client. To eliminate it, please temporarily close these antivirus programs and then see if issue continues.

Do you have cached Exchange mode enabled? We can also switch to online mode to test the results.

In case this issue was caused by software conflicts, please try performing a clean boot in Windows to check the result.

Any updates, please feel free to post back.

Regards,

Perry
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- Proposed as answer by Perry-Pan Tuesday, April 23, 2019 8:49 AM
Monday, April 22, 2019 1:42 AM
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Hi lr1516,

Just check are there any updates with this issue?

Regards,

Perry
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

Tuesday, April 23, 2019 8:53 AM