locked
error messageI can't run photo pos pro. When I tried last I got the following error message. I email photo pos pro for help but got no response yet. ERROR An error occured within: MdlFunctions.getVersion Component 'COMCT332 RRS feed

  • Question

  • I can't run photo pos pro. When I tried last I got the following error message.  I email photo pos pro for help but got no response yet.

    ERROR
    An error occured within:
              MdlFunctions.getVersion
             
              Component 'COMCT332.OCX' or one of its dependencies not correctly registered: a file is missing or invalid (Err.Num=339, Err.Src=PhotoPosPro)
             
              Previous sections called:
              MdlFunctions.getVersion
              MdlFunctions.getVersion
             
              GdiPlusStatus=0
              GDIPlus_token=48746662
              GDIPlusLoaded=True
             
              To resolve this issue, please contact Support on support@photopos.com

    Sunday, August 28, 2011 4:56 PM

Answers

  • Hi,

    As the last sentents indicates, it is best to contaxt photopos support as they know their product better.

    Generally, we can uninstall\reinstall the software to resolve issues.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, September 2, 2011 9:26 AM
    Moderator