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Lync 2010 Simultaneous Ring Team Member Limits for Internal Calls RRS feed

  • Question

  • Hi

     can anyone explain me...is the team call is same as pick up group .

    Pickup group::::

     A,B,C and D are users in one Pickup group. A call comes to User A and at that time User A is not at the desk then user B,C or D can attend the call from thier respective telphones .....

    is this phneomenon is same in Team call in lync

    please reply


    thanks

    Wednesday, July 4, 2012 12:20 PM

Answers

  • Hi,

    team call in Lync is that, when you get a call and if you have assocaite a Team call, it will ring all the members in the team at once. any one who pick the call will get to attent to that call. it's not not PBX environment "Call Pickup". Microsoft recommend to use Team call as a workaroud for this.


    Thamara. MCTS, MCITP Ent Admin, Specialized in U.C Voice OCS 2007 R2 Z-Hire -- Automate IT Account creation process ( AD / Exchange / Lync )

    • Marked as answer by Kent-Huang Monday, July 23, 2012 10:10 AM
    Wednesday, July 4, 2012 12:23 PM
  • Hi,

    You can open ‘Lync Options’ on the client computer and click ‘Call Forwarding’ then ‘edit your team call group members’. You can also set the ‘Ring your team-call group after this many seconds’ to 5 to have at least 5 seconds. For details:

    http://www.ultimate-communications.com/2011/04/configure-team-call-aka-call-pickup-in-lync-server-2010-lync/


    Regards,

    Kent Huang

    TechNet Community Support

    ************************************************************************************************************************

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question.


    • Edited by Kent-Huang Thursday, July 5, 2012 4:47 AM
    • Proposed as answer by Kent-Huang Wednesday, July 11, 2012 9:32 AM
    • Marked as answer by Kent-Huang Monday, July 23, 2012 10:09 AM
    Thursday, July 5, 2012 4:47 AM

All replies

  • Hi,

    team call in Lync is that, when you get a call and if you have assocaite a Team call, it will ring all the members in the team at once. any one who pick the call will get to attent to that call. it's not not PBX environment "Call Pickup". Microsoft recommend to use Team call as a workaroud for this.


    Thamara. MCTS, MCITP Ent Admin, Specialized in U.C Voice OCS 2007 R2 Z-Hire -- Automate IT Account creation process ( AD / Exchange / Lync )

    • Marked as answer by Kent-Huang Monday, July 23, 2012 10:10 AM
    Wednesday, July 4, 2012 12:23 PM
  • Hi,

    You can open ‘Lync Options’ on the client computer and click ‘Call Forwarding’ then ‘edit your team call group members’. You can also set the ‘Ring your team-call group after this many seconds’ to 5 to have at least 5 seconds. For details:

    http://www.ultimate-communications.com/2011/04/configure-team-call-aka-call-pickup-in-lync-server-2010-lync/


    Regards,

    Kent Huang

    TechNet Community Support

    ************************************************************************************************************************

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question.


    • Edited by Kent-Huang Thursday, July 5, 2012 4:47 AM
    • Proposed as answer by Kent-Huang Wednesday, July 11, 2012 9:32 AM
    • Marked as answer by Kent-Huang Monday, July 23, 2012 10:09 AM
    Thursday, July 5, 2012 4:47 AM