Windows 7 x64 Professional N BSOD RRS feed

  • Question

  • My new computer running win 7 had a BSOD recently

    Can anyone tell me what this means?







    Report Id: 113010-18252-01.

    Also here are the specs.


    CPU: AMD Athlon II X4 635

    RAM: 4.0GB Dual-Channel DDR3 @ 533MHz

    MoBo: MSI 790X-G45

    Graphics card: 1024MB GeForce 9800 GT (EVGA)
    Friday, December 3, 2010 5:01 AM



    0x00000008 , or Double Fault , indicates that an exception occurs during a call to the handler for a prior exception. Typically, the two exceptions are handled serially. However, there are several exceptions that cannot be handled serially, and in this situation the processor signals a double fault. There are two common causes of a double fault:

        * A kernel stack overflow. This overflow occurs when a guard page is hit, and the kernel tries to push a trap frame. Because there is no stack left, a stack overflow results, causing the double fault.
        * A hardware problem.

    It may caused by ZoneAlarm, if you have it installed, update the network drivers first.

    You can also try this Hotfix if updating the network driver doesn't fix it:
    Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F"


    When this doesn't fix it, remove ZoneAlarm.

    The minidumps are not useful for UNEXPECTED_KERNEL_MODE_TRAP bug checks.

    Configure your Windows to create a kernel dump [1] and upload the zipped dump (C:\Windows\memory.dmp) to your SkyDrive [2] and post a link here when the PC still crashes after removing ZoneAlarm and updating the drivers.


    [1] http://www.brighthub.com/computing/windows-platform/articles/81867.aspx
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Arthur Xie Monday, December 6, 2010 8:39 AM
    Friday, December 3, 2010 12:49 PM