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Black Sreen of Death RRS feed

  • Question

  • I just installed a  new hard drive, with win7, worked after installed. But after updates (80) bsod. Restored to before updates and works, updates reocurr and bsod again. Tried updating video driver to no avail,  I have 3.5mhz celeron dual core processor, 3g memory, pny gefore sli video cards. Same problem in safe mode, I can cntrl alt del to start task manager and can sometimes start a new task/open program with bsod occurring. One bsod starts only way to  fix is to restore system to before updates.
    Saturday, July 2, 2011 9:53 PM

Answers

  • Download and install the software that you can find at the following web address

    http://www.nirsoft.net/utils/blue_screen_view.html

    It will scan your hard drive and analyze the memory dump files produced by the system crashes, trying to get as much informations as possible about the bug check and the involved modules; then, post more details about the analysis results.

    Bye.


    Luigi Bruno
    Monday, July 4, 2011 12:09 PM
  • Hi,

    Please disable driver update from Windows update and try again.

    Go to Start menu, right-click on Computers and click Properties. On the left sidebar of the System dialog box, select Advanced System Settings. Now navigate to Hardware tab and click Windows Update Driver Settings.


    You will see a box as shown below, now simply select Ask me each time I connect a new device before checking for driversNever check for drivers when I connect a device, depending on how you want Windows Update to find a matching driver ? or

    Once you have selected the options, click OK and you are done.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, July 6, 2011 10:36 AM
    Moderator

All replies

  • Hello,

    please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    Sunday, July 3, 2011 9:10 AM
  • Download and install the software that you can find at the following web address

    http://www.nirsoft.net/utils/blue_screen_view.html

    It will scan your hard drive and analyze the memory dump files produced by the system crashes, trying to get as much informations as possible about the bug check and the involved modules; then, post more details about the analysis results.

    Bye.


    Luigi Bruno
    Monday, July 4, 2011 12:09 PM
  • Hi,

    Please disable driver update from Windows update and try again.

    Go to Start menu, right-click on Computers and click Properties. On the left sidebar of the System dialog box, select Advanced System Settings. Now navigate to Hardware tab and click Windows Update Driver Settings.


    You will see a box as shown below, now simply select Ask me each time I connect a new device before checking for driversNever check for drivers when I connect a device, depending on how you want Windows Update to find a matching driver ? or

    Once you have selected the options, click OK and you are done.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, July 6, 2011 10:36 AM
    Moderator