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Whitelisted Emails RRS feed

  • Question

  • Apologies if the question is not phrased 100% correctly as i am new to this. 

    I have been asked to release an email that has been blocked (whitelisted i believe). The two users requarly send emails to each other and for some reason(above my paygrade at the moment) the email got stopped. I have access to the companies exchange server. I want to know where has this email gone and how do i find it and release it. Apologies if the question is not phrased 100% correctly as i am new to this. 

    Thanks a mill

    Wednesday, February 18, 2015 9:46 PM

Answers

  • Hi ,

    1.Please do the message tracking to find those emails exact status.

    Reference Link :

    http://exchangeserverpro.com/exchange-2010-message-tracking-log-search-powershell/

    2.In case if those emails are blocked up by your anti-spamming solutions then you need to release those emails to the recipients.In market lot of Anti spamming solutions are available so i am unable to define the exact steps to release the email.Because each and every steps may vary up to products.


    Thanks & Regards S.Nithyanandham

    • Proposed as answer by Belinda Ma Monday, March 2, 2015 10:10 AM
    • Marked as answer by Belinda Ma Tuesday, March 3, 2015 3:09 AM
    Thursday, February 19, 2015 7:48 AM