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Discrepancy in Mailbox Quota between Exchange Server and Outlook 2010 RRS feed

  • Question

  • Hello Guys,

    Have an existing exchange server now. I got users who started using MS Outlook 2010. A mailbox quota of 4GB (4096000KB) has been assigned to each user but upon checking it in Outlook 2010 (file>Info>Mailbox Cleanup) the mailbox quota is only 3.77+ (not even near to 4GB)...

    I'm wondering how MS Outlook 2010 derive/convert/interpret mailbox quota that has been set in Exchange?

    What will be the exact figure should I set in Exchange>mailbox quota in KB so that it will show 1GB; 2GB; 4GB 10GB, 20GB... in Outlook 2010?

    Enlightenment will really be appreciated.. thanks!
    Thursday, April 14, 2011 5:48 PM

Answers

  • On Thu, 14 Apr 2011 17:48:07 +0000, jaque128 wrote:
     
    >
    >
    >Hello Guys,
    >
    >Have an existing exchange server now. I got users who started using MS Outlook 2010. A mailbox quota of 4GB (4096000KB) has been assigned to each user but upon checking it in Outlook 2010 (file>Info>Mailbox Cleanup) the mailbox quota is only 3.77+ (not even near to 4GB)...
    >
    >I'm wondering how MS Outlook 2010 derive/convert/interpret mailbox quota that has been set in Exchange?
    >
    >What will be the exact figure should I set in Exchange>mailbox quota in KB so that it will show 1GB; 2GB; 4GB 10GB, 20GB... in Outlook 2010? Enlightenment will really be appreciated.. thanks!
     
    4GB = 4194304KB (4 * 1024 * 1024)
    4096000KB = ~3.9GB
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Thursday, April 14, 2011 10:04 PM
  • Hi jaque128,

     

    Rich is right.

     

    When you want it show as  4GB, you should set it to 4194304000KB.

     

    Related document for you:

     

    Configure Storage Quotas for a Mailbox (The example in Use the Shell to configure storage quotas for a mailbox section)

     

    http://technet.microsoft.com/en-us/library/aa998353.aspx

     

    Thanks,

     

    Evan


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, April 19, 2011 8:32 AM
    Moderator

All replies

  • On Thu, 14 Apr 2011 17:48:07 +0000, jaque128 wrote:
     
    >
    >
    >Hello Guys,
    >
    >Have an existing exchange server now. I got users who started using MS Outlook 2010. A mailbox quota of 4GB (4096000KB) has been assigned to each user but upon checking it in Outlook 2010 (file>Info>Mailbox Cleanup) the mailbox quota is only 3.77+ (not even near to 4GB)...
    >
    >I'm wondering how MS Outlook 2010 derive/convert/interpret mailbox quota that has been set in Exchange?
    >
    >What will be the exact figure should I set in Exchange>mailbox quota in KB so that it will show 1GB; 2GB; 4GB 10GB, 20GB... in Outlook 2010? Enlightenment will really be appreciated.. thanks!
     
    4GB = 4194304KB (4 * 1024 * 1024)
    4096000KB = ~3.9GB
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Thursday, April 14, 2011 10:04 PM
  • Hi jaque128,

     

    Rich is right.

     

    When you want it show as  4GB, you should set it to 4194304000KB.

     

    Related document for you:

     

    Configure Storage Quotas for a Mailbox (The example in Use the Shell to configure storage quotas for a mailbox section)

     

    http://technet.microsoft.com/en-us/library/aa998353.aspx

     

    Thanks,

     

    Evan


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, April 19, 2011 8:32 AM
    Moderator