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problem with upgrading IE9 to IE11. RRS feed

  • Question

  • when trying to upgrade from IE 9 to IE 11, I get a message stating I need to update windows 7 before IE 9 to IE 11 upgrade can finish. When I try and update windows 7 with KB2729094, it seems to install then gives me a message saying that KB2729094 was not installed. No error message just that it was not installed.

    Tuesday, August 4, 2015 3:42 PM

All replies

  • Hi,

    Start>Control Panel>System

    Is SP1 installed?

    When was the last time you ran Windows Update prior to this time?

    On the Windows Update panel there are links to the Windows Update Troubleshooter that you can use to find and download 'Fixit' tools to fix common known problems.

    Failing that, reboot the machine then run Windows Update again (viz: check for updates option)

    SP1 for win7 requires a number of machine reboots.

    Regards.

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us


    Rob^_^

    • Proposed as answer by britishdhez Thursday, August 6, 2015 2:47 AM
    Wednesday, August 5, 2015 2:53 AM