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Unable to save Excel file with RMS feature enabled. RRS feed

  • Question

  • We have a client who is unable to save a protected workbook. If he disables RMS he is able to save. I have tested this and it is not system wide. I have included a few errors he was getting. This user has Office 2010 running on Windows 7. He has verified he is connected to the Domain.<v:shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f"><v:stroke joinstyle="miter"><v:formulas>h  <v:f eqn="if lineDrawn pixelLineWidth 0">
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    Tuesday, December 10, 2013 7:43 PM

All replies

  • I had this issue a while ago.

    We solved the problem by running windows update and installing all office updates.

    Hope it will help

    Wednesday, March 5, 2014 2:32 PM