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    I have an email account with a local server:  txxxxsl.net

    When I go to look at my emails the menu counter of incoming emails registers incoming but no emails appear.

    In addition all the menu choices on side and above don't work.

    Any suggestions?

    • Edited by Steve Fan Thursday, June 27, 2019 2:29 AM remove private info
    Wednesday, June 26, 2019 11:25 PM

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    Hi,

    >>When I go to look at my emails the menu counter of incoming emails registers incoming but no emails appear.

    Could you provide more details on the issue you are encountering so that we can fix it more efficiently? What does "the menu counter of incoming emails" refer to? Could you provide a screenshot on this?

    Do you use Microsoft Outlook desktop application or another app as your mail client?

    What type of email account do you use? Is it an Exchange, a POP or an IMAP account? Can you see the incoming emails if we logon to the webmail interface of your email account?

    Does this issue happen the first time you are trying to use this account? Did it work correctly before?

    If I've misunderstood anything, feel free to let me know.

    Regards,
    Steve Fan

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


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    • Proposed as answer by Steve Fan Monday, July 1, 2019 3:20 AM
    Thursday, June 27, 2019 2:28 AM
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    Hello,

    Any update here? Is this issue fixed now? Please don't hesitate to post back if you need further assistance here.

    Regards,
    Steve Fan

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, July 1, 2019 3:20 AM