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Send As or Send On Behalf - Permissions

    Question

  • Hi, need help in understanding and configuring Outlook.

    One of the Manager want so send greetings emails to external ids, his EA has "Send On Behalf" permissions.

    But the requirement is - If she is sending email then it should appear that greeting emails are received from Manager's mailbox/id only.

    Any how it should not appear the emails has sent On Behalf of him by his EA.

    Earlier we have worked with and confident enough about - Send On Behalf - permissions and how it works.

    Another possible work around may be Assign "Send As" permissions but not sure how Send As permissions works?

    Will Send on Behalf & Send As permission work simultaneously or any one will work at a time.

    EA should be able to do mail merge to send emails. Please suggest. 



    TheAtulA

    Thursday, October 26, 2017 1:05 PM

All replies

  • Send on Behalf Of and Send As are two different things.  Send on Behalf Of tells recipients that the message was sent on behalf of the manager by the delegate.  Send As rights gives the delegate to send a mail that looks completely like it was sent by the manager.  Confer one or the other, not both, or else the result may be confused.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Friday, October 27, 2017 4:55 AM
    Moderator
  • Hi,

    Thanks for reply here,

    if Send As permission are given and mails are send in this case reply message will go to whom ?

    generally how long it takes to reflect the changes if delegation rights are removed and Send As permissions are given ?  


    TheAtulA

    Friday, October 27, 2017 5:31 AM
  • Hi,

    For your questions:

    1. If Send As permission are given and mails are send in this case reply message will go to whom ?

    Based on my knowledge, the reply message will go to the manager's mailbox.

    2. Generally how long it takes to reflect the changes if delegation rights are removed and Send As permissions are given ?  

    Basically, the change will take effect at once.

    For details:

    1. To remove the send on behalf permissions: 

    Set-Mailbox "manager name" -GrantSendOnBehalfTo @{remove="delegate name"}


    2. To add the send as permissions:

    Add-ADPermission "manager name" -User "delegate name" -Extendedrights "Send As"


    Hope it helps.


    Best Regards,

    Manu Meng
    TechNet Community Support


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
    Friday, October 27, 2017 7:49 AM
    Moderator
  • Thanks for your reply Manu,

    I'll will be checking above in testing environment and shall share the updates


    TheAtulA

    Monday, October 30, 2017 5:39 AM
  • is it possible to assign both the permissions or only one at a time 

    TheAtulA

    Monday, October 30, 2017 10:40 AM
  • As I said in my response, you should choose one or the other because otherwise the user won't really know which one will be used.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Monday, October 30, 2017 6:03 PM
    Moderator