Excel file locked - Username not displayed RRS feed

  • Question

  • I have an excel file on our server that is used by various users. If the file is opened by a user , the second user attempting to open the file used to get an alert stating that the Excel file is locked for editing by "Username". This was extremely helpful as the second user could contact the person accessing the file to have it released. However from last week, irrespective of the user who has opened the file - the message has now changed to "the excel file is locked for editing by another user ". 

    Kindly suggest a way to get the message back with the actual username. Have tried out various solutions advised by people after I googled this issue however has not been very helpful.

    The excel version is 2007 and is running on a windows 7 VM.

    Tuesday, February 9, 2016 9:43 AM