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Unable to install KB, SP2 for windows Server 2008 x64 and cannot see Roles/Features info on Server Manager RRS feed

  • Question

  • Hi Everyone,

    I have this issue on other posts and need files to fix it. Here is the SUR LOG:

    =================================
    Checking System Update Readiness.
    Version 6.0.6001.22275
    2010-11-03 08:14

    Checking Deployment Packages

    Checking Package Manifests and catalogs.
    (f) CBS Catalog Missing 0x00000002 servicing\packages\package_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat  

    Checking package watchlist.

    Checking component watchlist.

    Checking packages.
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB950760~31bf3856ad364e35~amd64~~6.0.1.1.mum  

    Checking component store

    Checking SMI Store
    Summary:
    Milliseconds: 704105
     Found 2 errors
      CBS MUM Missing Total Count: 1
      CBS Catalog Missing Total Count: 1

    Wednesday, November 3, 2010 12:32 PM

Answers

  • It looks like we will also want to perform this rename and restore these to the Windows\servicing\Packages directory.
      files\update-bf.mum ->  package_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum
     files\update-bf.cat ->  package_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat
     
     

    -- Mike Burr
    • Marked as answer by Alvin Milner Monday, November 8, 2010 2:23 PM
    Thursday, November 4, 2010 8:09 PM

All replies

  • It appears that you need a file form the following update,

    Cumulative Security Update for ActiveX Killbits for Windows Server 2008 x64 Edition (KB950760)
    http://www.microsoft.com/downloads/en/results.aspx?freetext=kb950760&displaylang=en&stype=s_basic

    Note that I posted a generic search link in case someone runs across this post but needs files for a different OS.

    I downloaded the update to a temporary working directory, c:\servicing and ran the following commands form an elevated command prompt,
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    
    C:\Users\Administrator>cd c:\servicing
    
    c:\servicing>wusa Windows6.0-KB950760-x64.msu /extract:c:\servicing\kb950760
    
    c:\servicing>cd kb950760
    
    c:\servicing\kb950760>mkdir files
    
    c:\servicing\kb950760>expand Windows6.0-KB950760-x64.cab -F:* files 
    
    Microsoft (R) File Expansion Utility Version 6.1.7600.16385
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    Adding files\x86_microsoft-windows-activexcompat_31bf3856ad364e35_6.0.6001.22180_none_f67cbc181ced0a46.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-activexcompat_31bf3856ad364e35_6.0.6001.18073_none_f600f01703c49a90.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-activexcompat_31bf3856ad364e35_6.0.6000.20835_none_f4d190661f99697a.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-activexcompat_31bf3856ad364e35_6.0.6000.16689_none_f415e34106a0bd9a.manifest to Extraction Queue
    Adding files\update.mum to Extraction Queue
    Adding files\update.cat to Extraction Queue
    Adding files\update-bf.mum to Extraction Queue
    Adding files\update-bf.cat to Extraction Queue
    Adding files\package_for_kb950760_winpe~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_winpe~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_winpe_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_winpe_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_winpe_0~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_winpe_0~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_winpe_0_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_winpe_0_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_server~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_server~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_server_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_server_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_server_0~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_server_0~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_server_0_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_server_0_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_client~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_client~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_client_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_client_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_client_1~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_client_1~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_client_1_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_client_1_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_client_0~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_client_0~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_for_kb950760_client_0_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_for_kb950760_client_0_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_4_for_kb950760~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_4_for_kb950760~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_4_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_4_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_3_for_kb950760~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_3_for_kb950760~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_3_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_3_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_2_for_kb950760~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_2_for_kb950760~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_2_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_2_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_1_for_kb950760~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_1_for_kb950760~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\package_1_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum to Extraction Queue
    Adding files\package_1_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_6.0.6001.22180_none_529b579bd54a7b7c.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_6.0.6001.18073_none_521f8b9abc220bc6.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_6.0.6000.20835_none_50f02be9d7f6dab0.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_6.0.6000.16689_none_50347ec4befe2ed0.manifest to Extraction Queue
    Adding files\amd64_66bce0f517e1c73ebefd1483741ff8a5_31bf3856ad364e35_6.0.6001.22180_none_0a00fe785124ec89.manifest to Extraction Queue
    Adding files\amd64_31ec5e377bd23ff933efe4252e3bc6d0_31bf3856ad364e35_6.0.6000.16689_none_b9c808513fb49ca2.manifest to Extraction Queue
    Adding files\amd64_12c5388c8b6e40bac956f6f487d1b786_31bf3856ad364e35_6.0.6001.18073_none_a7b4b78557ba5892.manifest to Extraction Queue
    Adding files\amd64_09d7c721a4238ffeb5719838b8a48434_31bf3856ad364e35_6.0.6000.20835_none_a07ba9948f9c23fa.manifest to Extraction Queue
    
    Expanding Files ....
    
    Expanding Files Complete ...
    60 files total.
    
    c:\servicing\kb950760>
    
    If you followed my procedure exactly, the files to restore should be in C:\servicing\kb950760\files. Note that this is a special case of the restore that I usually give since this appears to be a root package (since the file name listed does not appear in the file list of the update CAB file). Using the procedure outlined here, http://technet.microsoft.com/en-us/library/ee619779%28WS.10%29.aspx, we will need to rename the update.mum and update.cat files to 

    Package_for_KB950760~31bf3856ad364e35~amd64~~6.0.1.1.mum
    Package_for_KB950760~31bf3856ad364e35~amd64~~6.0.1.1.cat

    respectively. From there, these will need to be restored to %systemroot%\servicing\Packages directory (usually c:\Windows\servicing\packages). Note that you may need to take ownership of the %systemroot%\servicing\Packages so that you can assign yourself permissions to create files to restore the missing/corrupt files. Note the initial ownership and permissions as you may want to restore them after you finish the restore of the files..

    -- Mike Burr
    Wednesday, November 3, 2010 10:56 PM
  • Before you apply my fix here, can you run the SUR tool again and post
    the new log? The SUR tool may have repaired the errors that it found...
     

    -- Mike Burr
    Wednesday, November 3, 2010 11:01 PM
  • Here is the result afterwards:

     

    Checking System Update Readiness.
    Version 6.0.6001.22275
    2010-11-04 14:46

    Checking Deployment Packages

    Checking Package Manifests and catalogs.
    (f) CBS MUM Corrupt 0x800B0100 servicing\packages\package_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum servicing\packages\package_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat Package manifest cannot be validated by the corresponding catalog

    Checking package watchlist.

    Checking component watchlist.

    Checking packages.

    Checking component store

    Checking SMI Store
    Summary:
    Milliseconds: 276931
     Found 1 errors
      CBS MUM Corrupt Total Count: 1

    Thursday, November 4, 2010 6:53 PM
  • It looks like we will also want to perform this rename and restore these to the Windows\servicing\Packages directory.
      files\update-bf.mum ->  package_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum
     files\update-bf.cat ->  package_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat
     
     

    -- Mike Burr
    • Marked as answer by Alvin Milner Monday, November 8, 2010 2:23 PM
    Thursday, November 4, 2010 8:09 PM
  • Still getting the same after renames and running the CheckSur again:


    =================================
    Checking System Update Readiness.
    Version 6.0.6001.22275
    2010-11-05 09:53

    Checking Deployment Packages

    Checking Package Manifests and catalogs.
    (f) CBS MUM Corrupt 0x800B0100 servicing\packages\package_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.mum servicing\packages\package_for_kb950760_bf~31bf3856ad364e35~amd64~~6.0.1.1.cat Package manifest cannot be validated by the corresponding catalog

    Checking package watchlist.

    Checking component watchlist.

    Checking packages.

    Checking component store

    Checking SMI Store
    Summary:
    Milliseconds: 1285511
     Found 1 errors
      CBS MUM Corrupt Total Count: 1

     

    Friday, November 5, 2010 2:17 PM
  • My 2008 ISO was corrupt when I tried to install a VM to work with this, but I am downloading a new one right now. I should have an answer for you by the end of the weekend...
    -- Mike Burr
    Saturday, November 6, 2010 4:48 PM
  • hmmm, I downloaded a new ISO and fully patched a new VM and I didn't have those particular files installed. Are you sure you used the update-bf.mum and update-bf.cat rather than the update.mum and update.cat files?
    -- Mike Burr
    Monday, November 8, 2010 12:16 PM
  • I did and restarted one more time and issue is now gone.

    Thank You for your help.

    Monday, November 8, 2010 1:38 PM