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  • Hello,

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    *                                                                             *

    *                        Bugcheck Analysis                                    *

    *                                                                             *

    *******************************************************************************

     

    DRIVER_POWER_STATE_FAILURE (9f)

    A driver is causing an inconsistent power state.

    Arguments:

    Arg1: 00000003, A device object has been blocking an Irp for too long a time

    Arg2: 85a69b58, Physical Device Object of the stack

    Arg3: 82944ae0, Functional Device Object of the stack

    Arg4: 85cdb5f0, The blocked IRP

     

    Debugging Details:

    ------------------

     

     

    DRVPOWERSTATE_SUBCODE:  3

     

    IMAGE_NAME:  pci.sys

     

    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce788e5

     

    MODULE_NAME: pci

     

    FAULTING_MODULE: 8b436000 pci

     

    CUSTOMER_CRASH_COUNT:  1

     

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

     

    BUGCHECK_STR:  0x9F

     

    PROCESS_NAME:  System

     

    CURRENT_IRQL:  2

     

    STACK_TEXT:  

    82944a94 828e3eef 0000009f 00000003 85a69b58 nt!KeBugCheckEx+0x1e

    82944b00 828e3f68 82944bac 00000000 82951380 nt!PopCheckIrpWatchdog+0x1f5

    82944b38 82897019 8295f6e0 00000000 0b887260 nt!PopCheckForIdleness+0x73

    82944b7c 82896fbd 82947d20 82944ca8 00000001 nt!KiProcessTimerDpcTable+0x50

    82944c68 82896e7a 82947d20 82944ca8 00000000 nt!KiProcessExpiredTimerList+0x101

    82944cdc 8289500e 000a619a 8554dd48 82951380 nt!KiTimerExpiration+0x25c

    82944d20 82894e38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb

    82944d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38

     

     

    STACK_COMMAND:  kb

     

    FOLLOWUP_NAME:  MachineOwner

     

    FAILURE_BUCKET_ID:  0x9F_3_nvlddmkm_IMAGE_pci.sys

     

    BUCKET_ID:  0x9F_3_nvlddmkm_IMAGE_pci.sys

     

    Followup: MachineOwner

    ---------

    -------------------------------------------------------------------

    to read dump files: http://support.microsoft.com/kb/315263

    Here the nvlddmkm.sys driver is the cause of the issue. It belongs to NVIDIA. 

    Please update your NVIDIA drivers and check again. If this does not help, consider contacting NVIDIA Technical Support.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
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    Microsoft Certified Trainer

    • Marked as answer by Miya Yao Friday, December 2, 2011 5:50 AM
    Thursday, November 24, 2011 9:11 PM
  • Hi,
     
    Here is a starting point for reading minidump files,
     
     

    -- Mike Burr
    Technology
    • Marked as answer by Miya Yao Friday, December 2, 2011 5:50 AM
    Thursday, November 24, 2011 10:31 PM

All replies

  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 00000000, EXCEPTION_DIVIDED_BY_ZERO
    Arg2: 00000000
    Arg3: 00000000
    Arg4: 00000000
    Debugging Details:
    ------------------
    Unable to load image \SystemRoot\system32\drivers\c6501.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for c6501.sys
    *** ERROR: Module load completed but symbols could not be loaded for c6501.sys
    BUGCHECK_STR:  0x7f_0
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  audiodg.exe
    CURRENT_IRQL:  2
    LAST_CONTROL_TRANSFER:  from 970ef4ca to 8287d05b
    STACK_TEXT:  
    8cfff740 970ef4ca badb0d00 00000000 00080082 nt!KiTrap00+0x8b
    WARNING: Stack unwind information not available. Following frames may be wrong.
    8cfff7b0 00000000 86997398 9710b0b0 8cfff7dc c6501+0xcc4ca
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    c6501+cc4ca
    970ef4ca ??              ???
    SYMBOL_STACK_INDEX:  1
    SYMBOL_NAME:  c6501+cc4ca
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: c6501
    IMAGE_NAME:  c6501.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  45c9a713
    FAILURE_BUCKET_ID:  0x7f_0_c6501+cc4ca
    BUCKET_ID:  0x7f_0_c6501+cc4ca
    Followup: MachineOwner
    ---------
    ----------------------------------------------------
    Your BSOD was caused by  c6501.sys driver. More about it: http://www.runscanner.net/lib/c6501.sys.html
    Please update it or uninstall it.
    If this does not help, contact its developer Technical Support.

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Wednesday, November 23, 2011 10:03 PM
  • If I may ask, What program can I use to read my minidump files?

     

    Thursday, November 24, 2011 8:24 AM
  • I un installed my sound driver and installed the windows 7 recommended one from microsoft updates. Will test and let you know.

     

    Thank you for your help

    Thursday, November 24, 2011 8:35 AM
  • okay I am still getting the blue screen. Maybe this is a whole new cause but i added the link to the latest dump file i have.

     

    https://skydrive.live.com/redir.aspx?cid=13c29c87c1d5042a&resid=13C29C87C1D5042A!118

     

    It is the dmp file on is own witch is the latest one

     

    any help will be appreciated

    Thursday, November 24, 2011 1:46 PM
  • Hello,

    *******************************************************************************

    *                                                                             *

    *                        Bugcheck Analysis                                    *

    *                                                                             *

    *******************************************************************************

     

    DRIVER_POWER_STATE_FAILURE (9f)

    A driver is causing an inconsistent power state.

    Arguments:

    Arg1: 00000003, A device object has been blocking an Irp for too long a time

    Arg2: 85a69b58, Physical Device Object of the stack

    Arg3: 82944ae0, Functional Device Object of the stack

    Arg4: 85cdb5f0, The blocked IRP

     

    Debugging Details:

    ------------------

     

     

    DRVPOWERSTATE_SUBCODE:  3

     

    IMAGE_NAME:  pci.sys

     

    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce788e5

     

    MODULE_NAME: pci

     

    FAULTING_MODULE: 8b436000 pci

     

    CUSTOMER_CRASH_COUNT:  1

     

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

     

    BUGCHECK_STR:  0x9F

     

    PROCESS_NAME:  System

     

    CURRENT_IRQL:  2

     

    STACK_TEXT:  

    82944a94 828e3eef 0000009f 00000003 85a69b58 nt!KeBugCheckEx+0x1e

    82944b00 828e3f68 82944bac 00000000 82951380 nt!PopCheckIrpWatchdog+0x1f5

    82944b38 82897019 8295f6e0 00000000 0b887260 nt!PopCheckForIdleness+0x73

    82944b7c 82896fbd 82947d20 82944ca8 00000001 nt!KiProcessTimerDpcTable+0x50

    82944c68 82896e7a 82947d20 82944ca8 00000000 nt!KiProcessExpiredTimerList+0x101

    82944cdc 8289500e 000a619a 8554dd48 82951380 nt!KiTimerExpiration+0x25c

    82944d20 82894e38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb

    82944d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38

     

     

    STACK_COMMAND:  kb

     

    FOLLOWUP_NAME:  MachineOwner

     

    FAILURE_BUCKET_ID:  0x9F_3_nvlddmkm_IMAGE_pci.sys

     

    BUCKET_ID:  0x9F_3_nvlddmkm_IMAGE_pci.sys

     

    Followup: MachineOwner

    ---------

    -------------------------------------------------------------------

    to read dump files: http://support.microsoft.com/kb/315263

    Here the nvlddmkm.sys driver is the cause of the issue. It belongs to NVIDIA. 

    Please update your NVIDIA drivers and check again. If this does not help, consider contacting NVIDIA Technical Support.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Miya Yao Friday, December 2, 2011 5:50 AM
    Thursday, November 24, 2011 9:11 PM
  • Hi,
     
    Here is a starting point for reading minidump files,
     
     

    -- Mike Burr
    Technology
    • Marked as answer by Miya Yao Friday, December 2, 2011 5:50 AM
    Thursday, November 24, 2011 10:31 PM