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cannt sign in to my pc RRS feed

  • Question

  • i have a dell laptop with window 8 preinstalled on it

    i upgraded it to windows 8.1 via windows store

    now i cannt sign up to my computer

    kepps telling my worg password

    i made a password reset and changed it 2 times

    same problem

    i can acess my microsoft account from difrrent computer as i am doing now

    but i cant log in to my new pc !

    any help?

    Saturday, February 8, 2014 8:54 PM

Answers

  • Hi,

    Did you have SSD on your computer?

    This issue can be caused by slowly loading related device. Please wait for a while after you see the logon screen.

    If you have any local account on this computer, please try to remove and re-add the Microsoft account on your computer to see what's going on.

    If we still fail to do so, please logon with local account and post back the event log for further research.


    Kate Li
    TechNet Community Support

    • Proposed as answer by Rohana K Amarakoon Tuesday, February 11, 2014 12:13 PM
    • Marked as answer by kelvin_hsu Monday, February 24, 2014 1:07 PM
    Tuesday, February 11, 2014 9:58 AM