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Not able to download file in Internet Explorer RRS feed

  • General discussion

  • Hi,

    I am trying to open a document uploaded to Office 365 site. When i click on a document link it opens in browser.

    Even when i changed setting for not to open a document in browser. This setting works for some of machine on development side. but when client tries to access the same it shows the document in browser.

    How could we solve this issue?

    Tuesday, July 8, 2014 1:01 PM

All replies

  • How could we solve this issue?

    Use right-click Save as...



    Robert Aldwinckle
    ---

    Tuesday, July 8, 2014 1:14 PM
    Answerer
  • Cant we download a file by just clicking on document?
    Tuesday, July 8, 2014 1:43 PM
  • Hi,

    For the setting of opening file in Internet Explorer, this would be configured by the Internet Explorer.

    To configure Internet Explorer to open Office files in the appropriate Office program by using the Folder Options tool:

    1.Open My Computer.

    2.On the Tools menu (or the View menu), click Folder Options (or click Options).

    3.Click the File Types tab.

    4.In the Registered file types list, click the specific Office document type (for example, Microsoft Excel Worksheet), and then click Advanced (or click Edit).

    5.In the Edit File Type dialog box, click to clear the Browse in same window check box (or click to clear the Open Web documents in place check box).

    6.Click OK.

    But this is for click to open, not click to download, you can disable the Office add-ons in Internet Explorer to check.

    Also, for this setting, it would related to the websites setting, you can contact the Office 365 support for further help.


    Alex Zhao
    TechNet Community Support

    Thursday, July 10, 2014 2:22 AM
    Moderator