The user profile Service failed the logon RRS feed

  • Question

  • Dear all ,
    my RDS server 2008 R2 I receive this error  "The user profile Service failed the logon" . I use 10 of 16 GB RAM on server.

    I see in perfmon the the registry quota is 40 % when I have no users connected on the server. I have a other server RDS a same configuration software and hardware and we have 40 % or 50 % in the registry quota when I have 40 users are connected.

    Do you have an idea?


    Friday, January 29, 2016 1:16 PM


  • Hi,

    You may use methods provided in this KB article below to fix or re-create user profile.

    You receive a "The User Profile Service failed the logon” error message


    If the issue re-occurs, please ensure Windows systems are fully patched, and disable then uninstall third party applications to test.

    In addition, please configure Group Policy to end idle and disconnected RDP sessions to keep the RDS server in a good state.

    Session Time Limits


    If the issue persists, please check Event Logs to see whether any clues can be found, terminal services related logs can be found under:

    Event Viewer -> Applications and Services Logs\ Microsoft\ Windows.

    Best Regards,


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Edited by Amy Wang_ Monday, February 1, 2016 8:41 AM
    • Proposed as answer by Amy Wang_ Wednesday, February 3, 2016 2:13 PM
    • Marked as answer by Amy Wang_ Friday, February 5, 2016 9:05 AM
    Monday, February 1, 2016 8:39 AM