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Cannot open FIM Synchronization service manager RRS feed

  • Question

  • Hi all,

    I got an error when I try to open FIM Synchronization Service although the service is started now.

    My current login account is a member of administrators local group and FIMSyncAdmins group. (Even a member of Domain Admins). But it cannot work.

    I also try to restart the server (because right after install FIM, I also installed hotfix for FIM server)

    Anyone can help please?



    • Edited by Kzb Monday, July 13, 2015 2:41 PM
    Monday, July 13, 2015 11:36 AM

All replies

  • What does this mean? 

    My current login account is in local administrators and FIMSyncAdmins group. (Even my account I'm using is Domain Admins).

    Whichever account you are logged in as, needs to be a member of the FIMSynAdmins group.  From your statement, it appears that you have an account running FIMSync Service and another used to run the tool. The account you are using to start the tool, does not need to be a domain admin, but a member of FIMSyncAdmins


    Nosh Mernacaj, Identity Management Specialist

    Monday, July 13, 2015 1:32 PM
  • Thanks for your reply.

    YES, I mean

    Account to logon to server and run the Tool is:

    - Member of FIMSyncAdmins

    - Member of Administrators local group

    Account to run service is another account.

    Although the service is started but I cannot open the FIM Sync service manager.

    Anyone has any ideas to troubleshoot this?
    • Edited by Kzb Monday, July 13, 2015 2:42 PM
    Monday, July 13, 2015 2:40 PM
  • Try to log out and back.

    Nosh Mernacaj, Identity Management Specialist


    Monday, July 13, 2015 2:49 PM
  • I both tried log out and restart the server many times..
    Monday, July 13, 2015 2:55 PM
  • Have you checked the event viewer.  is there anything helpful.

    If Service is running, SQL is running, you have the permissions.  That is it


    Nosh Mernacaj, Identity Management Specialist

    Monday, July 13, 2015 4:31 PM
  • I got nothing in the event viewer that related to FIM.

    SQL is cluster and running normally. The running account has sysadmin role in SQL server.

    It's really strange. I just reinstall but still cannot open Synchronization Service Manager.

    Tuesday, July 14, 2015 5:13 AM
  • After long time struggling with that.. I did recreated all GROUP and ACCOUNT for FIM on AD and it works now.
    • Edited by Kzb Tuesday, July 14, 2015 7:01 AM
    • Proposed as answer by David Gaillard Wednesday, July 26, 2017 8:08 AM
    • Unproposed as answer by David Gaillard Wednesday, July 26, 2017 8:08 AM
    Tuesday, July 14, 2015 7:00 AM
  • Somehow the SIDs for the groups that were specified in the FIM Sync database didn't match any of the SIDs of the groups of which your user was a member. this is easy enough to do if you created domain groups but then during installation forgot to put domain\group and instead left the default or put in a name without the domain\ What happens then is that FIM Sync setup creates local groups.

    David Lundell, Get your copy of FIM Best Practices Volume 1 http://blog.ilmbestpractices.com/2010/08/book-is-here-fim-best-practices-volume.html

    Thursday, July 16, 2015 9:34 PM