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Dell 1735 with Dell 370 Bluetooth Adapter no longer sees adapter after upgrade to Windows 8 RRS feed

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    This is not the first post with this issue.

    I previously had Windows 7 and the Windows 8 Preview edition. Once I upgraded to Windows 8 Professional, my bluetooth adapter no longer is available in the device manager and Bluetooth no longer appears in the Control Panel. I have tried every suggestion and downloaded the new versions of the Widcomm software, the drivers that have been suggested, checked my bios and can't seem to find a place to get the bluetooth adapter to be seen.

    Friday, June 7, 2013 6:06 PM

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    Hi,

    That’s the driver issue.

    You need to continue contact Dell for the latest version of BIOS and Chipset  Bluetooth driver.

    Leo Huang
    TechNet Community Support

    • Marked as answer by Leo Huang Tuesday, June 18, 2013 7:44 AM
    Tuesday, June 11, 2013 7:29 AM

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    Try the old Vista drivers from Dell:

    ftp://ftp.dell.com/pages/Drivers/studio-1735.html

    "A programmer is just a tool which converts caffeine into code"

    Friday, June 7, 2013 7:50 PM
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    I did ...The problem seems to be they all say I don't have a device installed...

    • Proposed as answer by eric4211 Thursday, August 6, 2015 2:42 AM
    Friday, June 7, 2013 9:21 PM
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    Also...Looking at the site you sent, there aren't any drivers on this site for Bluetooth under network adapters.
    Friday, June 7, 2013 9:51 PM
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    Hi,

    That’s the driver issue.

    You need to continue contact Dell for the latest version of BIOS and Chipset  Bluetooth driver.

    Leo Huang
    TechNet Community Support

    • Marked as answer by Leo Huang Tuesday, June 18, 2013 7:44 AM
    Tuesday, June 11, 2013 7:29 AM
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    http://ftp1.dell.com/folder00865420m/1/

    web search paste in broadcom widcomm dell 370 windows 10

    download 380 bluetooth driver. install file.exe /properties /compatibility with win 7. open install file. error says remove old bluetooth drivers. add remove programs uninstall old bluetooth software. Restarted windows. open install again, switched on mouse, installed showing green progress bar, cancel error at end.. mouse working.

    device manager shows Bluetooth drivers in windows 10.

    Install adds the entire stack. supports many bt devices. mouse, keyboard, cell phone, etc.

    works for 370 and 380 internal cards.

    My laptop is dell latitude e6500 with 370 card. year 2008.

    Broadcom widcomm drivers. driver dates show 2011 and 2012.

    Dell Wireless 370 Bluetooth Mini-card


    • Edited by eric4211 Thursday, August 6, 2015 2:41 AM
    Thursday, August 6, 2015 2:32 AM
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    http://ftp1.dell.com/folder00865420m/1/

    Installed the stack and turned on my Bluetooth 370 card. windows 8 or 10. Read my other TechNet dell Bluetooth 370 article.

    Thursday, August 6, 2015 2:47 AM