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Build 9879 - SSD and HDD RRS feed

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    After upgrade to build 9879 system does not showing me my second hard drive (3 partitions). Its showing just SSD with system installed. 

    Refresh doesnt work. Ive tried.

    Any ideas?


    Thursday, November 13, 2014 4:44 PM

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    In Build 9879 a new command was added that allows Windows 10 Technical Preview to manage the spin-up of hybrid drives through PUIS (Power-Up in Standby). This command was also applied to HDD in Build 9879 and was since corrected with update KB3021937. For some systems, the firmware does not supply the PUIS spin-up command at boot and thus the hard disks do not appear or appear properly in BIOS. For these systems, a third party utility must be used to disable PUIS on the hard drive.

    See the answer from The Windows Storage Team here in this thread at Microsoft Community.

    Brandon
    Windows Outreach Team- IT Pro
    Windows for IT Pros on TechNet

    Friday, December 12, 2014 3:23 PM
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    What does Disk Management show?  Are they just not showing under This PC, or are they not even being detected under Disk Management?
    Thursday, November 13, 2014 7:10 PM
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    They are not being detected under Disk Managment. Just like there is no other hard drive.
    • Edited by AdamWox Thursday, November 13, 2014 8:34 PM
    Thursday, November 13, 2014 8:33 PM
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    Hmm, is this an external or internal drive? 

    If internal, does the BIOS see it?  If external, does another computer/device see it?   

    Thursday, November 13, 2014 9:06 PM
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    Its internal and yes BIOS see it

    #edit

    Im not sure what happend but its working now. Maybe when i looked in BIOS, windows update something. Im very confused with that. Thanks for your interest.

    Thursday, November 13, 2014 9:25 PM
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    Hi AdamWox,

    If possible please take use of Windows feedback Tool to submit what you have encountered.

    Updates and feedback

    Best regards

    Michael Shao
    TechNet Community Support

    Friday, November 14, 2014 3:03 AM
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    Reboot is all that is needed. Had the same issue. Restart fixed it up.
    Friday, November 14, 2014 3:04 AM
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    Ive restarted couple times. Tried to downgrade build, refresh system, drivers etc. Nothing help. Ive looked in BIOS if there is any hard drive then it started working but now its not working again. 

    About Windows Feedback App - Ive already added post in this application (3 times) and nothing.

    Friday, November 14, 2014 6:39 AM
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    Your HDD is broken now, can't reconized by BIOS/UEFI, even though in other computers. There have many case like you that lost their HDD after upgrading to Windows Technical Preview build 9879.

    If you're Intel Chipest, install a proper Intel RST driver.

    Else, download a Linux ISO image, such as Ubuntu or Lubuntu, then burn it to a CD or use UltraISO to write the image to a bootable USB driver. Boot from the USB driver, run disk check provided by Linux installtion, then REBOOT. You should meet you HDD again, until shutdown the PC.

    We all waiting for Microsoft to solve this issue.

    Monday, November 17, 2014 4:55 PM
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    Your HDD is broken now, can't reconized by BIOS/UEFI, even though in other computers. There have many case like you that lost their HDD after upgrading to Windows Technical Preview build 9879.

    If you're Intel Chipest, install a proper Intel RST driver.

    Else, download a Linux ISO image, such as Ubuntu or Lubuntu, then burn it to a CD or use UltraISO to write the image to a bootable USB driver. Boot from the USB driver, run disk check provided by Linux installtion, then REBOOT. You should meet you HDD again, until shutdown the PC.

    We all waiting for Microsoft to solve this issue.

    Hello, would you please point me to some of the many cases of lost HDDs that you are referring to?  I would like to try to help resolve this issue, but I need to gather more information.  Are all of these reports on build 9879?  Thanks, Bruce

    Wednesday, November 19, 2014 5:06 PM
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    Gentlemen, my second hdd Seagate 3Tb became identified as "Bad" by BIOS Smart and as "Bad Disk" by Disk Management. Also tried to rebuild MBR without success ("device i/o error"). Problems began after Build 9879 restart. Is there any chance to rebuild MFT of my HDD to get data back?? 

    Thanks for all!

    Wednesday, November 19, 2014 5:45 PM
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    Gentlemen, my second hdd Seagate 3Tb became identified as "Bad" by BIOS Smart and as "Bad Disk" by Disk Management. Also tried to rebuild MBR without success ("device i/o error"). Problems began after Build 9879 restart. Is there any chance to rebuild MFT of my HDD to get data back?? 

    Thanks for all!


    This sounds like a genuine hardware failure.  In any case, if you have further need to discuss this topic, please start a new thread.  Your problem doesn't sound related to the original problem reported here. 
    Wednesday, November 19, 2014 5:56 PM
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    Your HDD is broken now, can't reconized by BIOS/UEFI, even though in other computers. There have many case like you that lost their HDD after upgrading to Windows Technical Preview build 9879.

    If you're Intel Chipest, install a proper Intel RST driver.

    Else, download a Linux ISO image, such as Ubuntu or Lubuntu, then burn it to a CD or use UltraISO to write the image to a bootable USB driver. Boot from the USB driver, run disk check provided by Linux installtion, then REBOOT. You should meet you HDD again, until shutdown the PC.

    We all waiting for Microsoft to solve this issue.

    So at this time I have to run linux disk check every time when I want to see my HDD becouse this solution works until shutdown?

    Thx Microsoft. Great job.

    Even system reinstall (with all formating things) does not solve this issue. Right now i have clean 9860 build. Is Windows 9879 trying to setup something in BIOS/UEFI that the HDD will not work on any Windows Operating Systems?

    Friday, November 21, 2014 6:59 AM
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    Hi AdamWox,

    As Windows 10 is for testing purpose by now, please consider backup your important files.

    Further, Windows 10 9879 version is now available in the slow ring, if you would like to update it again, or we may take a try with a clean install(Windows 10 9879 ISO is available for download at http://windows.microsoft.com/en-us/windows/preview-iso-update?os=win10 ).

    More information, please check : http://blogs.windows.com/bloggingwindows/2014/11/12/new-build-available-to-the-windows-insider-program/

    and  Windows 10 Technical Preview for Enterprise: FAQ for IT professionals

    Best regards

    Michael Shao
    TechNet Community Support

    Tuesday, November 25, 2014 2:37 AM
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    Hi Michael, 

    First of all you didnt aswer to my question about Windows ingerention in BIOS. If I made a clean install with Windows 10 9841 than update to 9860 and still same problem with HDD, why this time it will work?

    First time I will try update to 9879 if that will not help I will try clean install, if that wont help, trust me, I'll be back here ;)

    Tuesday, November 25, 2014 6:30 AM
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    Hey Bruce,
    no problem, here you are.

    http://answers.microsoft.com/en-us/windows/forum/windows_tp-windows_install/build-9879-hard-drive-disaster-read-this/7da0cd97-3ebc-4eb3-ae23-9873672e4e6d
    http://answers.microsoft.com/en-us/windows/forum/windows_tp-windows_install/build-9879-bricking-drives/bd3fdbc9-ea72-4ac7-a824-3e0cad9759c9

    These two are the biggest but it is all over the internet, not only MS forums.
    • Proposed as answer by z75h Monday, December 1, 2014 6:00 PM
    Tuesday, November 25, 2014 7:28 AM
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    You know what is mean when I came back?

    I made update - not working

    I made clean install - not working too ;( but...

    If I open BIOS than press F10 to save settings (but nothing changed) and run Windows everythink works perfect. Without entering BIOS disk not found. 

    I guess I have to wait for proper update with BIOS opening at start.

    Tuesday, November 25, 2014 8:35 PM
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    Thank you for sharing this information.  The problem is understood and a fix will be available soon.   
    Tuesday, November 25, 2014 10:22 PM
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    Dear Bruce, the case "yes belong to Build 9879", my HDD was not under a "Harware failure". Microsoft felt in an error, a big one, nevertheless this is a preview build they shouldn't have came in such a mistake...

    Thanks for all...

     
    Thursday, November 27, 2014 10:15 AM
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    mine does the same thing it does'nt read my drive... i boots and says AMCI Port0 Device Error press F1 to resume

    did so and it repeats the same error. now i'm thinking of what to do because i have only one laptop and its just like i'm stuck have no where to go. really confused.

    Thursday, November 27, 2014 1:59 PM
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    mine does the same thing it does'nt read my drive... i boots and says AMCI Port0 Device Error press F1 to resume

    did so and it repeats the same error. now i'm thinking of what to do because i have only one laptop and its just like i'm stuck have no where to go. really confused.

    Thursday, November 27, 2014 1:59 PM
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    Gee I wrote one   of my own.  You may have it if you wish.

    This is real time software and the doted line is not there  in reality. All I have are SSDs.

    There are  two physical ssds here.

    Renee


    "MODERN PROGRAMMING is deficient in elementary ways BECAUSE of problems INTRODUCED by MODERN PROGRAMMING." Me


    Friday, November 28, 2014 2:38 AM
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    Link provided by Michał Kozal above can solve this issue permanent, which won't disappear after shutdown, until boot in 9879 again.
    Monday, December 1, 2014 6:06 PM
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    I had 2 SSD and 2 HDD WD1000HTZ

    After upgrade to 9879 both HDD WD10000HTZ disapiers from disk manager and BIOS. In device manager both HDD are show like HDD10000HTZ but with a "?". I make another install with 9879 DVD on SSD but both HDD are still unknow. Both HDD WD10000HTZ Works OK in another computer. Now I replace the WD 10000HTZ with another HDD model at 7200 rotations per minute and It works.

    Not happy because 10000 Rotation per minutes was faster than 7200.

    Monday, December 1, 2014 10:17 PM
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    I have this issue too.

    Lost 2 secondary HDD (SATA -AHCI), WD RED 3TB and Samsung 500GB, primary SSD is working normally.

    My MB is M4A88T-M, 4GB RAM.

    BIOS can see these HDDs, but it cant read their further settings.

    I have already tried:

    Put HDDs in other MB (intel H97), they not working also, but after disable SATA controller in that port and after reboot switch it on, everything was working normaly, data was there, for sure i made antivirus scan, no viruses.

    So i put them back to my AMD PC, bad again (windows 7 32bit instaled, newest BIOS), this motherboard cannot disable just one sata port, so i disabled them all at once and then switch them on....no change.

    Strange is, that SSD can run in every sata port, these 2 disks not even in first one.

    Then i have tried put old WD 160GB HDD...worked normally also.....

    So .... problem is common how i see, and is somewhere between HDDs - MBs ...but cable is OK :-).

    Only solution is to buy new uefi MBs ....or MSFT could find solution.

    Monday, December 8, 2014 2:56 PM
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    In Build 9879 a new command was added that allows Windows 10 Technical Preview to manage the spin-up of hybrid drives through PUIS (Power-Up in Standby). This command was also applied to HDD in Build 9879 and was since corrected with update KB3021937. For some systems, the firmware does not supply the PUIS spin-up command at boot and thus the hard disks do not appear or appear properly in BIOS. For these systems, a third party utility must be used to disable PUIS on the hard drive.

    See the answer from The Windows Storage Team here in this thread at Microsoft Community.

    Brandon
    Windows Outreach Team- IT Pro
    Windows for IT Pros on TechNet

    Friday, December 12, 2014 3:23 PM
    Moderator