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trying to change password RRS feed

  • Question

  • having a problem trying to change my password or when I try to add a pin so I can use it to sign in my Microsoft laptop.

    It keeps tell me oops having a problem go to account.live.com

    Friday, April 19, 2019 1:45 PM

All replies

  • Hi,

    Thank you for posting in Microsoft TechNet Forum.

    Have you received any error codes or messages, please?

    please try to reset your password mentioned in the following link:

    https://windows10passwordesupport.freshdesk.com/support/solutions/articles/36000035549--password-reset-account-live-com-password-reset

    Note: This is a third-party link and we do not have any guarantees on this website. This is just for your convenience. And Microsoft does not make any guarantees about the content.

    Best regards,

    Hurry


    Please remember to mark the reply as an answer if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com


    • Edited by hurry yang Monday, April 22, 2019 1:58 AM
    • Proposed as answer by hurry yang Sunday, April 28, 2019 10:39 AM
    Monday, April 22, 2019 1:58 AM
  • Hi,
    How things are going there on this issue?
    Please let me know if you would like further assistance.

    Best regards,

    Hurry


    Please remember to mark the reply as an answer if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Wednesday, April 24, 2019 1:07 AM
  • Hi,

    Is there anything else I can do to help you on this issue?

    Please feel free to contact me if you have any questions.

    Best regards,

    Hurry


    Please remember to mark the reply as an answer if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Friday, April 26, 2019 1:17 AM