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Calling the extension timeout RRS feed

  • Question

  • Hi,

    I wonder if someone will be able to help me with this. I've got auto attendant configured and working, but while dialing an extension call times out after 5 seconds if not answered and reverts to auto attendant with a message "Sorry, I couldn't transfer you to an extension". Is there a way to extend that timeout to 20 seconds?

    Best,

    Marcin


    • Edited by MG14 Thursday, June 16, 2016 10:20 AM
    Thursday, June 16, 2016 10:14 AM

All replies

  • Hi MG14 

    Time out value can be set for the dialplan level as you are asking, similar thread helps you here 

    https://social.technet.microsoft.com/Forums/exchange/en-US/78c6b6a5-34f9-47b3-b14a-fb7e4348000f/how-to-change-default-timeout-option-in-um-auto-attendant-key-mapping-tab?forum=exchangesvrunifiedmessaginglegacy


    Linus || Please mark posts as answers/helpful if it answers your question.

    Saturday, June 25, 2016 4:07 PM