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    I just bought a new laptop with Win 8 64 bit and suddenly am unable to open any of my image files via Windows Photo Viewer.

    Yesterday, prior to the Win Update, everything was working fine. Today, nothing. I have tried taking ownership  of the folder containing the images and it still won't open. The images are not encrypted and changing permissions for each image one by one does not help either. This is true for images that were downloaded from the internet to this hard drive, as well as images on removable hard drives.

    Also, after this update, I am no longer able to run any .exe files to install programs unless I right-click and select Run As Administrator. 

    Is there any way to revert my computer prior to these updates? Or how can I change the permissions to view these pictures? 

    Thanks.

    Wednesday, March 12, 2014 10:30 PM

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    You may try a System Restore.Select any restore point prior to this problem to fix.

    1. Swipe in from the right edge of the screen, and then tap Search.

    2. Enter Control Panel in the search box, and tap or click Control Panel.

    3. Enter Recovery in the Control Panel search box, and then tap or click Recovery.

    4. Tap or click Open System Restore, and then follow the instructions.

    S.Sengupta, Windows Entertainment and Connected Home MVP

    • Proposed as answer by kelvin_hsu Thursday, March 13, 2014 2:00 AM
    • Marked as answer by Michael_Martin Wednesday, March 19, 2014 6:15 PM
    Wednesday, March 12, 2014 10:54 PM

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  • Question
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    You may try a System Restore.Select any restore point prior to this problem to fix.

    1. Swipe in from the right edge of the screen, and then tap Search.

    2. Enter Control Panel in the search box, and tap or click Control Panel.

    3. Enter Recovery in the Control Panel search box, and then tap or click Recovery.

    4. Tap or click Open System Restore, and then follow the instructions.

    S.Sengupta, Windows Entertainment and Connected Home MVP

    • Proposed as answer by kelvin_hsu Thursday, March 13, 2014 2:00 AM
    • Marked as answer by Michael_Martin Wednesday, March 19, 2014 6:15 PM
    Wednesday, March 12, 2014 10:54 PM
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    Hi,

    Please let us know your image format.

    Since an update that you recently installed caused problems with your laptop, as S.Sengupta mentioned above, we can use restore your PC:

    http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc

    If the issue persists, I would like to know if the error appeared when the image cannot be open by Windows Photo Viewer.

    Also,I suggest you re-associate the image format with Windows photo viewer.

    1.Open Control Panel\All Control Panel Items\Default Programs\Set Default Programs.
    2.Click Windows Photo Viewer, and choose defaults for this program, check the image format, and then click Save.
    3.Next,click Windows Photo Viewer again, and click Set this program as default.

    Regards,

    Kelvin Xu
    TechNet Community Support

    Thursday, March 13, 2014 2:39 AM