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Installer encountered an error: 0x80096002 on windows 8.1 RRS feed

  • Question

  • hello,

    I am trying to install  Windows Installer 4.5 [windows6.0-KB942288-v2-x64] on windows 8.1 which is pre-requisite for installation of "Microsoft® SQL Server® 2008 Express with Advanced Services"

    I am getting below error while installing Windows Installer 4.5

    "Installer encountered an error: 0x80096002 on windows 8.1"

    I tried to add the feature "Windows Identity Foundation 3.5" in order to resolve the issue

    But it didn't help

    PLs assist

    Thanks

    Padol

    • Changed type ArthurZ Wednesday, May 14, 2014 3:11 PM
    • Moved by ArthurZ Wednesday, May 14, 2014 3:13 PM
    • Moved by Sofiya Li Thursday, May 15, 2014 9:41 AM the right forum
    Wednesday, May 14, 2014 12:42 PM

Answers

  • HI Sofiya,

    Thanks for your prompt response.

    But issue is resolved...   I was trying to install Windows Installer 4.5 on windows 8.1, but later I checked and found that windows 8.1 comes with inbuilt Windows Installer 5.0 version.

    SO I installed "SQL Server 2008 Express with Advanced Services" successfully :)

    Thanks

    Padol D

    Thursday, May 15, 2014 12:30 PM

All replies

  • Hi Padol,

    Since the issue regards Widows 8.1. I will help you move  the question to the related forums at http://social.technet.microsoft.com/Forums/en-US/home?forum=w8itprogeneral . It is appropriate and more experts will assist you.

    Thanks for your understanding and support.

    Regards,
    Sofiya Li


    Sofiya Li
    TechNet Community Support

    Thursday, May 15, 2014 9:44 AM
  • HI Sofiya,

    Thanks for your prompt response.

    But issue is resolved...   I was trying to install Windows Installer 4.5 on windows 8.1, but later I checked and found that windows 8.1 comes with inbuilt Windows Installer 5.0 version.

    SO I installed "SQL Server 2008 Express with Advanced Services" successfully :)

    Thanks

    Padol D

    Thursday, May 15, 2014 12:30 PM