Task updates don't stick - How to restart workflow? RRS feed

  • Question

  • I seem to consistently get tasks submitted for approval where, when approved, don't push the changes into the schedule. In the approval history, all the failed ones show as incomplete. How do I find out what's going on or restart the workflow to push the changes through to Project Online? They show as approved in the task, just not syncing to <g class="gr_ gr_314 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling" data-gr-id="314" id="314">pwa</g>.

    Sunday, November 12, 2017 12:20 AM

All replies

  • Example:
    Sunday, November 12, 2017 12:21 AM
  • Do you have time submissions approved separately from task submissions?

    For example, we have the pms setup with an auto approval rule for task updates, but timesheets get approved by timesheet managers. When a resource submits their timesheet, an update is made in the project schedule, but it doesn't show up as "actual" hours until the supervisor approves the time. We also have the system set to only allow time updates from timesheets, so our clue in the project schedule that the supervisor hasn't approved the timesheet yet is we cannot adjust "work" in a given week even though there's no value yet in "actual work".

    When you say, "failed", do you mean you see a message indicating failure, or just that the update's don't show up in the schedule... and when you say "changes", what specifically are you expecting to see reflected "into the schedule"?

    You could look at "Manage Queue Jobs" from within PWA Settings and add "Success" in "Job Completion States" for a little more insight.


    Tuesday, November 14, 2017 6:25 PM
  • No, don't use the timesheeting feature, just the tasks.
    Friday, November 17, 2017 6:34 AM