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Replica Server Stopped Synchronizing RRS feed

  • Question

  • We have a WSUS 3.0 SP2 server running on Windows 2008 R2, with 25 replica servers pulling from it and they are all the same WSUS version 3.2.7600.226. One of the replica servers has stopped running its Synchronization each night, all other synchronizations leading up to it are successful, but it just stopped one day and has not run since.

    I have attached a picture of the synchronizations, there are no failed syncs to check the details, it appears that they are not even starting. I have checked the schedule and it is set properly, nothing has changed there and nothing has changed on the primary server as far as I am aware. If I try to run a manual Sync, it just sits at 0% and does not proceed. I wanted to check the logs for the sync schedule, but wasn't sure where these are actually located?

    Any ideas are greatly appreciated.


    • Edited by fourth_cornetto Friday, October 28, 2016 4:07 PM Updated with picture
    Friday, October 28, 2016 4:06 PM

Answers

  • One of the replica servers has stopped running its Synchronization each night, all other synchronizations leading up to it are successful, but it just stopped one day and has not run since.

    Hi,

    According to your description, my understanding is that single downstream WSUS server failed to synchronize from upstream server, is that correct?

    If that’s the case, I suggest you firstly check whether upstream server is correctly specified, then check whether the upstream server is resolvable by ping its FQDN.

    If the issue persists, please follow troubleshooting steps within this article below:

    Synchronization issues

    https://technet.microsoft.com/en-us/library/cc708426(v=ws.10).aspx

    In addition, WSUS logfiles can be found under %ProgramFiles%\Update Services\LogFiles.

    More information for you:

    Log Files for Software Updates

    https://technet.microsoft.com/en-us/library/bb693878.aspx

    Troubleshooting Software Updates Synchronization Failures

    https://technet.microsoft.com/en-us/library/bb735874.aspx

    Best Regards,

    Amy


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Edited by Amy Wang_ Monday, October 31, 2016 9:34 AM
    • Proposed as answer by Amy Wang_ Tuesday, November 8, 2016 3:23 PM
    • Marked as answer by Amy Wang_ Monday, November 14, 2016 2:39 AM
    Monday, October 31, 2016 9:26 AM

All replies

  • One of the replica servers has stopped running its Synchronization each night, all other synchronizations leading up to it are successful, but it just stopped one day and has not run since.

    Hi,

    According to your description, my understanding is that single downstream WSUS server failed to synchronize from upstream server, is that correct?

    If that’s the case, I suggest you firstly check whether upstream server is correctly specified, then check whether the upstream server is resolvable by ping its FQDN.

    If the issue persists, please follow troubleshooting steps within this article below:

    Synchronization issues

    https://technet.microsoft.com/en-us/library/cc708426(v=ws.10).aspx

    In addition, WSUS logfiles can be found under %ProgramFiles%\Update Services\LogFiles.

    More information for you:

    Log Files for Software Updates

    https://technet.microsoft.com/en-us/library/bb693878.aspx

    Troubleshooting Software Updates Synchronization Failures

    https://technet.microsoft.com/en-us/library/bb735874.aspx

    Best Regards,

    Amy


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Edited by Amy Wang_ Monday, October 31, 2016 9:34 AM
    • Proposed as answer by Amy Wang_ Tuesday, November 8, 2016 3:23 PM
    • Marked as answer by Amy Wang_ Monday, November 14, 2016 2:39 AM
    Monday, October 31, 2016 9:26 AM
  • Hi,

    Is further assistance required?

    Best Regards,

    Amy


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, November 8, 2016 3:24 PM